Jim Cook, Ruoff Mortgage
Ruoff Mortgage - NMLS 141868
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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9 AM to 5 PM
Fri
9 AM to 5 PM
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closed
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Reviews from Web
Prompt and good communication
Jim Cook, Ruoff Mortgage has received a review with 5 star rating from Carrie B
Reply from Owner
July 31st, 2026 05:42 PM
Thank you, Carrie, for the great rating. I appreciate it and am here if you need any assistance in the future.
Very friendly and very helpful
Reply from Owner
July 31st, 2026 05:36 PM
I'm grateful for your kind words, Dean. It's wonderful to hear that you found my assistance both friendly and helpful. If you have any more questions or need further assistance, please don't hesitate to reach out.
Everything u did was great
Reply from Jim Cook
July 30th, 2026 03:55 PM
Dean, I appreciate your positive feedback. I'm glad to know that you were happy with everything. If there's anything else you need, feel free to reach out.
Jim was effectively communicative, transparent and easy to work with. This is my first home buying experience and I had a ton of questions, he never made me feel bad for not knowing simple things! Easy to talk with.
Jim Cook, Ruoff Mortgage has received a review with 5 star rating from David T
Reply from Owner
July 14th, 2026 08:57 PM
David, thank you for the excellent rating. I'm glad to know your experience was positive. If you ever need assistance, feel free to reach out.
Jim was always up to date with everything. It happened just as he said it would. Great loan officer.
Reply from Jim Cook
July 13th, 2026 06:43 PM
David, thank you for your kind words. I'm pleased to hear that everything went as expected and that you found my communication helpful. If you ever have more questions or need assistance, I'm here to help.
Clear communication
Reply from Jim Cook, Ruoff Mortgage
May 13th, 2026 03:37 PM
I'm pleased to hear that you found the communication clear, Dylan. Keeping you informed is important to me. If there's anything else you need, please let me know.
Jim Cook, Ruoff Mortgage has received a review with 5 star rating from Macy B
Reply from Owner
April 14th, 2026 04:04 PM
Thank you, Macy, for the 5-star rating. I'm pleased to know you had a positive experience with Ruoff Mortgage.
the entire process so easy and flow seamlessly! We even closed sooner than expected.
Reply from Jim Cook
April 13th, 2026 03:25 PM
I'm glad to hear that the process was smooth and that we were able to close sooner than expected, Macy. Making things easy for you is always my goal. If you need any further assistance in the future, please don't hesitate to reach out.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.
Products & Services
Mortgage Loan Officer
FHA Home Loan
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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