Northeast Ohio, Fort Wayne, IN

Fort Wayne, IN

4.93

(3,879)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

Sat

closed

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4.93

(3,879)

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Communication

Reply from Michael Shannon

August 14th, 2025 03:16 PM

Thanks for your review, Constance. Communication is key in what I do, so I'm pleased that it stood out to you. If there's anything more you need or additional questions arise, don't hesitate to reach out.

Luella Hughes, Ruoff Mortgage has received a review with 5 star rating from Titans F D W K B

Reply from Owner

March 25th, 2026 12:26 PM

Thank you for the positive rating! If there's anything further I can do for you, please feel free to get in touch.

LuElla was AMAZING. We had so many obstacles and she helped us through them all! Highly recommend her and Ruoff Mortgage!! They helped make our dreams come true!

Reply from Luella Hughes

August 14th, 2025 03:10 PM

Thank you so much, Damien! I'm delighted to hear that you found my assistance helpful throughout the process. Navigating obstacles is truly a part of the journey, and helping you overcome them brings me great satisfaction. It's wonderful to...

The service was excellent and we are so happy with the communication that we had with Lynne. She was a huge relief compared to our last loan officer with a previous company. I will be recommending her to any of my family or friends in need...

Reply from Lynne Kearis, Ruoff Mortgage

August 12th, 2025 03:58 PM

I'm delighted to know that you found my service excellent and communication effective. It's great to hear that your experience with me was a positive relief compared to past experiences. Thank you for the wonderful feedback and for considering...

Communicate!

Word can't express how wonderful this team worked for us. Getting to know Rodney and his team was really a blessing. Thank you for everything you made this experience one we really appreciate and will never forget. THANK YOU AGAIN.

Reply from Rodney Reynolds

August 13th, 2025 07:37 PM

Thank you, Kenneth, for your incredibly kind review. I'm genuinely touched by your words and grateful that you had such a positive experience with my team and me at Ruoff Mortgage. It's wonderful to hear that the process was memorable and appreciated....

Michael was extremely helpful and responsive throughout the entire process. He consistently kept me updated on the status of the loan issue, ensuring I was never left in the dark. Additionally, the online website portal was very user-friendly,...

Reply from Michael Shannon, Ruoff Mortgage

September 17th, 2025 07:11 PM

Hi Bryan Glad you were happy with the process and our online applications. Enjoy the new home!

Purchasing a home does not have to be hard or stressful. Sarah will make sure everything goes as smooth as possible and will be there for all your questions.

Reply from Owner

November 19th, 2025 04:04 PM

Andrei, I'm pleased to hear that the home buying process felt manageable and stress-free for you. Ensuring clarity and being there to answer all your questions is something I always strive for. If you have any more questions or need further...

Sarah was there everystep of the way. Everything was very simple and easy to navigate through.

Reply from Sarah Cole

August 12th, 2025 03:23 PM

Thank you, Andrei, for sharing your positive experience. I'm glad I could make the process straightforward and easy for you. Being there every step of the way is important to me, and it's wonderful to know that it made a difference in your...

Stephanie and Jimmy were quick to answer phone calls and emails to walk us through process. As first time home buyer I felt well taken care of with no surprises through the process. Great experience would recommend to others.

1091–1100 of 3879

About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

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