Northeast Ohio, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Sarah went above and beyond to make sure our home buying experience was as stress free as she could. The process was still stressful but she helped give us peace of mind throughout every step by keeping us informed and by being complely transparent...
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Reply from Sarah Cole, Ruoff Mortgage
August 11th, 2026 08:47 PM
Thank you so much! Buying a home can definitely be stressful, so I’m really glad I could help make the process a little easier and give you some peace of mind along the way. I truly appreciate you trusting me to help you through it all. It...
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Michael is exceptional and very knowledgeable. The whole process seemed easy. Communication was great, timely closure!
Reply from Owner
August 24th, 2026 07:43 PM
Thank you for your kind words, Jennifer. I'm pleased to hear that you found the process easy and appreciated the communication and timely closure. Your feedback means a lot to me!
Communication was great! Timely closure!
Reply from Michael Shannon
August 21st, 2026 01:51 PM
I'm glad you were satisfied with the communication and the timely closure, Jennifer. Thank you for sharing your positive experience!
Sarah was very helpful throughout the whole process.
Reply from Sarah Cole, Ruoff Mortgage
August 11th, 2026 02:10 PM
Thank you so much for the kind review! It was truly a pleasure working with you. I’m so glad I could help make the process as smooth and stress-free as possible. I truly appreciate you trusting me to be a part of your homebuying journey! 🏡❤️...
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Very patient and dedicated. Made sure I was doing what I was supposed to be doing and always very knowledgeable.
Reply from Owner
August 18th, 2026 03:28 PM
Thank you, Tom, for your kind words. I'm pleased to know that my patience and dedication made a positive impact on your experience. If you need any further assistance or have questions in the future, I'm here to help.
We are incredibly grateful for the exceptional service Felix provided throughout our entire home buying journey! He is, without a doubt, the best loan officer we have ever worked with.What truly sets Felix apart is his commitment to his clients....
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Reply from Owner
August 21st, 2026 07:02 PM
Angel, I'm truly grateful for your generous feedback. It's wonderful to know that my commitment to supporting you throughout the home buying journey made a positive impact. Your trust and recommendation mean a lot to me, and I'm pleased that...
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Our loan officer Felix Velez was fantastic. He listened to our needs and helped us right when we needed it the most. He ensured every detail was handled correctly and on time, which made this entire process an excellent experience.
Reply from Felix Velez
August 20th, 2026 01:16 PM
Angel, I appreciate your kind words. I'm glad I could assist you when it was most needed and ensure everything was handled smoothly. Your positive experience means a lot to me.
Always quick to respond
Reply from Tara Jenior, Ruoff Mortgage
August 10th, 2026 01:10 AM
Thank you so much! I’m so happy to be apart of your home purchase!
Thorough, knowledgeable and great to work with.
Reply from Sarah Cole, Ruoff Mortgage
August 11th, 2026 02:12 PM
Thank you so much for the wonderful review! I truly appreciate your kind words. It was a pleasure working with you and helping you navigate the process. Thank you for trusting me with your financing—I’m grateful I had the opportunity to be...
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Matt is fantastic to work with. Highly recommend him and his team!
Reply from Owner
August 11th, 2026 12:03 PM
Thank you, Scott! We're glad to hear that you had a great experience working with Matt and his team. Your recommendation means a lot to us.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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