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Matt Koch, Ruoff Mortgage

Name: Ruoff Mortgage
Address: 3995 Medina Rd Ste 220, Medina, Ohio, 44256
Telephone: +1-312-771-9128
Rating: 4.94

SVP Area Manager | NMLS# 858021 | Ruoff Mortgage N...

Ruoff Mortgage - Medina

4.94

(144)

Mortgage

Mortgage Loan Officer

Contact Info

(312) 771-9128

Medina, OH

https://www.ruoff.com/mattkoch

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Business Hours

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9 AM to 5 PM

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

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4.94

(144)

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Experience.com

4.92

(99)

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5.0

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4.98

(43)

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From our initial consultation to the final closing, your team was incredibly supportive and knowledgeable. I truly appreciated the personalized attention and guidance you provided, which made navigating the mortgage landscape so much easier....

Reply from Matt Koch

September 22nd, 2025 06:18 PM

Thank you for sharing your experience with us, David. We are pleased to know that our team’s support and guidance made the mortgage process straightforward for you. Your appreciation for the personalized attention and expertise we provided...

Not only was Matt responsive to all of the questions we had, he would routinely check-in to make sure we were doing ok throughout the process and to make sure we didn’t have any outstanding questions. I can’t express how truly grateful we were...

Reply from Matt Koch, Ruoff Mortgage

April 7th, 2025 07:22 PM

Thank you, Jessica, for your glowing review! We are thrilled to hear that our team was able to provide exceptional service and support throughout your process. Here at Ruoff Mortgage, we believe in the power of clear communication and are glad...

This was the most efficient and wonderful experience I have ever had purchasing a home. Matt Koch and his team were more than amazing and helpful. I just do not have the words to describe how wonderful everything and everyone was!!!!

Reply from Matt Koch, Ruoff Mortgage

April 7th, 2025 07:22 PM

Danielle, you were absolutely fantastic to work with as well. What a pleasure to have you as a client. Thanks so much for the kind words. Most appreciated.

Matt Koch, Ruoff Mortgage has received a review with 4 star rating from Bill K

Everything was explained well and questions were answered quickly with full explanations.

Matt was awesome, clear, quick, and to the facts. Highly recommended. Thank you, Matt!!!

Reply from Owner

October 26th, 2026 01:12 PM

I appreciate your kind words and recommendation, David. I'm glad I could provide you with a clear and efficient experience at Ruoff Mortgage.

Matt provided an exceptionally smooth experience as a first time home buyer. Very knowledgeable and friendly. Recommend for any mortgage needs.

Reply from Owner

October 26th, 2026 01:53 PM

Thank you for your kind words, Sami. I'm pleased to hear that your first-time home buying experience with me at Ruoff Mortgage was smooth and that you found my assistance knowledgeable and friendly. Your recommendation is greatly appreciated!...

Matt and Jimmy were friendly and available whenever we had questions about the process.

Great people to work with. Matt is very prompt and ensures you know the options.

Reply from Owner

October 19th, 2026 04:10 PM

I'm happy to hear you found the experience with me at Ruoff Mortgage prompt and informative, Joe. Thank you for your kind words.

Matt was transparent and clear throughout the entire homebuying process. He was easy to communicate with and helped us every step of the way. We felt he had our best interests in mind, and we appreciated that he was supportive without ever...

Reply from Matt Koch

October 5th, 2026 07:25 PM

We appreciate your thoughtful feedback, Gabrielle. It's great to hear that Matt Koch's transparency and support made your homebuying experience positive. Thank you for recommending him and for choosing Ruoff Mortgage.

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About

Additional Licenses: NMLS# 858021 | OH - MLO-OH.858021. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Down Payment Assistance

Conventional Home Loan

Mortgage Refinance

Construction Loan

Bridge Loans

Medical Professional Mortgages

Fixed Rate Mortgages