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Matt Koch, Ruoff Mortgage

Name: Ruoff Mortgage
Address: 3995 Medina Rd Ste 220, Medina, Ohio, 44256
Telephone: +1-312-771-9128
Rating: 4.95

SVP Area Manager | NMLS# 858021 | Ruoff Mortgage N...

Ruoff Mortgage - Medina

4.95

(127)

Mortgage

Mortgage Loan Officer

Contact Info

(312) 771-9128

Medina, OH

https://www.ruoff.com/mattkoch

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Business Hours

Mon

9 AM to 5 PM(Open now)

Tues

9 AM to 5 PM

Wed

9 AM to 5 PM

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4.95

(127)

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Experience.com

4.93

(90)

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5.0

(2)

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5.0

(35)

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From our initial consultation to the final closing, your team was incredibly supportive and knowledgeable. I truly appreciated the personalized attention and guidance you provided, which made navigating the mortgage landscape so much easier....

Reply from Matt Koch

September 22nd, 2025 06:18 PM

Thank you for sharing your experience with us, David. We are pleased to know that our team’s support and guidance made the mortgage process straightforward for you. Your appreciation for the personalized attention and expertise we provided...

Not only was Matt responsive to all of the questions we had, he would routinely check-in to make sure we were doing ok throughout the process and to make sure we didn’t have any outstanding questions. I can’t express how truly grateful we were...

Reply from Matt Koch, Ruoff Mortgage

April 7th, 2025 07:22 PM

Thank you, Jessica, for your glowing review! We are thrilled to hear that our team was able to provide exceptional service and support throughout your process. Here at Ruoff Mortgage, we believe in the power of clear communication and are glad...

This was the most efficient and wonderful experience I have ever had purchasing a home. Matt Koch and his team were more than amazing and helpful. I just do not have the words to describe how wonderful everything and everyone was!!!!

Reply from Matt Koch, Ruoff Mortgage

April 7th, 2025 07:22 PM

Danielle, you were absolutely fantastic to work with as well. What a pleasure to have you as a client. Thanks so much for the kind words. Most appreciated.

Matt was exceptional throughout our home buying process! It did not matter if it was a Monday morning or Saturday afternoon, he made himself available to answer all of our questions. We appreciated is honesty, advise and kindness! Will 100%...

Reply from Matt Koch

July 30th, 2026 12:38 PM

Thank you, Kara, for sharing your wonderful experience with Matt. We're glad to hear that his dedication and support made a difference in your home buying journey. Your recommendation means a lot to us, and we look forward to assisting you...

Working with Matt Koch as our loan officer was an outstanding experience from start to finish. We were in lockstep throughout the entire process, and he kept us informed every step of the way. Matt is incredibly pleasant to work with, responsive,...

Reply from Owner

July 30th, 2026 12:50 PM

Flavian, it was so great working with you both on your new home purchase. I'm super pumped that we were able to get this done much earlier for you and hope you are enjoying your time away. Cheers, The Koch Team.

Reply from Matt Koch

July 30th, 2026 12:51 PM

Flavian, we're glad to hear that Matt provided such a positive experience for you during your home-buying journey. It's wonderful to know that his professionalism and clear communication made the process feel simple and straightforward. Thank...

Matt Koch, Ruoff Mortgage has received a review with 5 star rating from Cullen O

Reply from Owner

July 27th, 2026 08:09 PM

Thank you, Cullen, for the 5-star rating. I appreciate your support and am here if you need anything in the future.

Matt and his team were super helpful throughout the entire process. They stayed in constant contact and were always available for answering questions. I highly recommend them!

Reply from Matt Koch

July 14th, 2026 04:45 PM

We appreciate your kind words, Cullen. It's good to know that Matt and his team were able to provide you with consistent support and timely communication. Your recommendation means a lot to us!

Matt, and Jimmy truly went above and beyond with everything they did for me! Buying my first home i was totally in panic and stressed out but they took the time to sit and explain things to me that helped so much!

Reply from Matt Koch

July 13th, 2026 07:44 PM

We're grateful to hear that Matt and Jimmy were able to provide the support and explanations you needed during your first home buying experience, Claudia. It's wonderful to know they helped ease your stress and made the process more manageable...

Very prompt, professional and curtious communication.

Reply from Matt Koch

July 7th, 2026 04:22 PM

Thanks so much Vince, great to get this one wrapped up for you in short order. I think in fact like 10 days or so. :)

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About

Additional Licenses: NMLS# 858021 | OH - MLO-OH.858021. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Down Payment Assistance

Conventional Home Loan

Mortgage Refinance

Construction Loan

Bridge Loans

Medical Professional Mortgages

Fixed Rate Mortgages