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Matt Koch, Ruoff Mortgage

Name: Ruoff Mortgage
Address: 3995 Medina Rd Ste 220, Medina, Ohio, 44256
Telephone: +1-312-771-9128
Rating: 4.95

SVP Area Manager | NMLS# 858021 | Ruoff Mortgage N...

Ruoff Mortgage - Medina

4.95

(136)

Mortgage

Mortgage Loan Officer

Contact Info

(312) 771-9128

Medina, OH

https://www.ruoff.com/mattkoch

Location & Business Hours

Business Hours

Mon

9 AM to 5 PM

Tues

9 AM to 5 PM

Wed

9 AM to 5 PM

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4.95

(136)

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Experience.com

4.93

(95)

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5.0

(2)

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5.0

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From our initial consultation to the final closing, your team was incredibly supportive and knowledgeable. I truly appreciated the personalized attention and guidance you provided, which made navigating the mortgage landscape so much easier....

Reply from Matt Koch

September 22nd, 2025 06:18 PM

Thank you for sharing your experience with us, David. We are pleased to know that our team’s support and guidance made the mortgage process straightforward for you. Your appreciation for the personalized attention and expertise we provided...

Not only was Matt responsive to all of the questions we had, he would routinely check-in to make sure we were doing ok throughout the process and to make sure we didn’t have any outstanding questions. I can’t express how truly grateful we were...

Reply from Matt Koch, Ruoff Mortgage

April 7th, 2025 07:22 PM

Thank you, Jessica, for your glowing review! We are thrilled to hear that our team was able to provide exceptional service and support throughout your process. Here at Ruoff Mortgage, we believe in the power of clear communication and are glad...

This was the most efficient and wonderful experience I have ever had purchasing a home. Matt Koch and his team were more than amazing and helpful. I just do not have the words to describe how wonderful everything and everyone was!!!!

Reply from Matt Koch, Ruoff Mortgage

April 7th, 2025 07:22 PM

Danielle, you were absolutely fantastic to work with as well. What a pleasure to have you as a client. Thanks so much for the kind words. Most appreciated.

Matt Koch, Ruoff Mortgage has received a review with 5 star rating from Traci L

Reply from Matt Koch

September 1st, 2026 12:43 PM

We appreciate your perfect rating, Traci. Thank you for choosing Ruoff Mortgage!

Matt's a freat guy, very knowledgeable.

Reply from Matt Koch

September 1st, 2026 12:44 PM

Thanks so much Traci! I really hope that you and Craig have such a great time in your new second home and build tons of memories!

Thorough, timely notifications and Loan Butler made the process so mich quicker and easier

Reply from Matt Koch

September 1st, 2026 12:45 PM

We're grateful for your feedback, Craig. It's good to know that our timely notifications and Loan Butler helped make the process quicker and easier for you. I appreciate you and Traci! Enjoy your new home! I'm sure you and your family will...

Thorough, timely notifications and Loan Butler made the process so mich quicker and easier

Reply from Matt Koch

September 1st, 2026 12:45 PM

We're glad to hear that our thorough notifications and Loan Butler helped make the process quicker and easier for you, Craig. Thank you for sharing your positive experience with us.

Matt was acceptional and very approachable. His use of recorded videos explaining documents and the process was extremely helpful. He worked tirelessly to make sure closing on my home would be as easy and as straightforward as possible.

Reply from Matt Koch

August 24th, 2026 05:25 PM

We appreciate your kind words about Matt, Ronald. It's great to hear that his recorded videos and dedication made your home closing process smooth and straightforward. Thank you for sharing your experience with us!

Matt is very easy to work with. Great communicator.

Reply from Matt Koch

August 19th, 2026 05:40 PM

Thank you, John, for sharing your experience. We're glad to hear that Matt's communication style made the process easy for you.

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About

Additional Licenses: NMLS# 858021 | OH - MLO-OH.858021. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Down Payment Assistance

Conventional Home Loan

Mortgage Refinance

Construction Loan

Bridge Loans

Medical Professional Mortgages

Fixed Rate Mortgages