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Matt Koch, Ruoff Mortgage

Name: Ruoff Mortgage
Address: 3995 Medina Rd Ste 220, Medina, Ohio, 44256
Telephone: +1-312-771-9128
Rating: 4.95

SVP Area Manager | NMLS# 858021 | Ruoff Mortgage N...

Ruoff Mortgage - Medina

4.95

(122)

Mortgage

Mortgage Loan Officer

Contact Info

(312) 771-9128

Medina, OH

https://www.ruoff.com/mattkoch

Location & Business Hours

Business Hours

Wed

8 AM to 6 PM

Thu

8 AM to 6 PM

Fri

8 AM to 6 PM

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4.95

(122)

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Experience.com

4.93

(87)

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5.0

(2)

Google

5.0

(33)

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From our initial consultation to the final closing, your team was incredibly supportive and knowledgeable. I truly appreciated the personalized attention and guidance you provided, which made navigating the mortgage landscape so much easier....

Reply from Matt Koch

September 22nd, 2025 06:18 PM

Thank you for sharing your experience with us, David. We are pleased to know that our team’s support and guidance made the mortgage process straightforward for you. Your appreciation for the personalized attention and expertise we provided...

Not only was Matt responsive to all of the questions we had, he would routinely check-in to make sure we were doing ok throughout the process and to make sure we didn’t have any outstanding questions. I can’t express how truly grateful we were...

Reply from Matt Koch, Ruoff Mortgage

April 7th, 2025 07:22 PM

Thank you, Jessica, for your glowing review! We are thrilled to hear that our team was able to provide exceptional service and support throughout your process. Here at Ruoff Mortgage, we believe in the power of clear communication and are glad...

This was the most efficient and wonderful experience I have ever had purchasing a home. Matt Koch and his team were more than amazing and helpful. I just do not have the words to describe how wonderful everything and everyone was!!!!

Reply from Matt Koch, Ruoff Mortgage

April 7th, 2025 07:22 PM

Danielle, you were absolutely fantastic to work with as well. What a pleasure to have you as a client. Thanks so much for the kind words. Most appreciated.

Matt, and Jimmy truly went above and beyond with everything they did for me! Buying my first home i was totally in panic and stressed out but they took the time to sit and explain things to me that helped so much!

Reply from Matt Koch

July 13th, 2026 07:44 PM

We're grateful to hear that Matt and Jimmy were able to provide the support and explanations you needed during your first home buying experience, Claudia. It's wonderful to know they helped ease your stress and made the process more manageable...

Very prompt, professional and curtious communication.

Reply from Matt Koch

July 7th, 2026 04:22 PM

Thanks so much Vince, great to get this one wrapped up for you in short order. I think in fact like 10 days or so. :)

You're very helpful and accommodating. You and your team do a good job. We are very happy first homeowners.

Reply from Matt Koch

May 14th, 2026 05:48 PM

Karyl, we appreciate your kind words and are glad to hear that you found our team helpful and accommodating. It's appreciated to know you're happy as first-time homeowners. If you need anything in the future, we're here to assist you.

Matt Koch, Ruoff Mortgage has received a review with 5 star rating from Pamela H

Reply from Owner

May 4th, 2026 05:19 PM

Thank you for the perfect rating, Pamela. I appreciate your support and am here if you need anything in the future.

Everyone was so friendly even through complications.

Reply from Matt Koch

May 14th, 2026 05:49 PM

We're glad to hear that you found our team friendly, Pamela, even during complications. Your experience is important to us, and we're here if you need any further assistance.

Matt is super easy to work with. Very quick and efficient and explains everything very well. Would highly recommend working with Matt if you need a home mortgage.

Reply from Owner

April 20th, 2026 01:54 PM

Thank you for your kind words, Joe. I'm happy to hear that you found the process quick and efficient, and that my explanations were helpful. Your recommendation is truly appreciated, and I'm here if you ever need further assistance.

Matt was an absolute pleasure to work with throughout our home buying process. He was knowledgeable, responsive, and always took the time to explain everything clearly, which gave us a lot of confidence every step of the way. He made what could...

Reply from Matt Koch

April 17th, 2026 03:35 PM

I'm grateful for your kind words, Israel. I'm glad I could provide clarity and confidence throughout your home buying journey, making the process feel manageable. Your recommendation means a lot to me, and I'm always here if you need further...

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About

Additional Licenses: NMLS# 858021 | OH - MLO-OH.858021. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Down Payment Assistance

Conventional Home Loan

Mortgage Refinance

Construction Loan

Bridge Loans

Medical Professional Mortgages

Fixed Rate Mortgages