MI, Grand Rapids
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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8 AM to 6:30 PM
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closed
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closed
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Reviews from Web
Great experience, so informative and helpful.Thank you for your support.
Reply from Owner
September 26th, 2026 03:24 PM
Very welcome Peter, thank you for trusting me again to assist you with your mortgage needs!
Very helpful, convenient, well informed
Reply from James Mahieu - Northpointe Bank
September 26th, 2026 03:50 PM
I'm pleased to know that you found the experience helpful and convenient, Peter. Being well-informed is a priority, and I'm glad it met your expectations. Congratulations again!
Very good service
Jim kept us up to date the entire process, was super helpful, and answered all questions in a timely manner. Thanks!
Reply from Jim Koops
October 5th, 2026 12:37 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
Ian was extremely professional and very informative throughout the whole process of the Refinance. I would highly recommend him to anyone that has Mortgage Refinance. Smooth process.
I appreciate the team's patience with my unique situation and going the extra mile to insure my loan made it to closing.
Reply from Mason Maurer
October 1st, 2026 12:30 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
More frequent updates for us especially surrounding the appraisal timeline.
Reply from Mason Maurer
September 30th, 2026 06:33 PM
Thank you for your feedback, Beverly. I understand the importance of frequent updates, particularly regarding the appraisal timeline. I'll work on improving communication to enhance your experience with Northpointe Bank.
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Jim Van Law - Northpointe Bank
Jim was very attentive and gave us clear and concise information. We did get discouraged when the same information was requested multiple times over. Being displaced during all of this we didn't always have the ability to always access the...
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Reply from Jim Van Law - Northpointe Bank
September 24th, 2026 11:23 AM
Caitlen, I appreciate your feedback and am sorry to hear about the challenges you faced with repeated information requests and the interest rate changes. I understand how important it is to have a smooth process, especially when you're in a...
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Jason made The experience a good one.
Reply from Jason Smith
September 30th, 2026 02:17 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
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Jim Van Law - Northpointe Bank
exnce was very great with Northpoint Bank. We had multiple homes that we had made offers on, and we had to switch and pull some audibles and then move onto some other items and they were always there to support. Sometimes we felt that they...
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Reply from Jim Van Law - Northpointe Bank
September 24th, 2026 11:24 AM
Justin, I'm pleased to hear that you had a positive experience, even amidst the complexities of multiple home offers. I understand that document requests can sometimes feel repetitive, but I'm glad we could support you through the process....
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender