MI, Grand Rapids
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Reviews from Web
The communication and follow up was great but the amount of documentation that was requested for underwriting I have never dealt with before on the 6 other houses I have purchased. I understand making sure that everything I provided was accurate...
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Reply from Alan Lacey
September 30th, 2026 12:27 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
The process went relatively smoothly and we closed on time
Reply from Timothy Tusing
September 29th, 2026 12:39 PM
I really appreciate the feedback and am looking forward to working with you again.
Questions were answered in a very timly manner and you got me approved very fast, which is what we needed. Can't thank you and your team enough.
Reply from Mason Maurer
September 28th, 2026 03:52 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
Communication was timely and proactive, Response time to questions was great, Very competitive fees
Reply from Brett Foster - Northpointe Bank
September 21st, 2026 01:37 PM
I'm pleased to hear that you appreciated the timely and proactive communication, Leonard. It's great to know that the response time and competitive fees met your expectations. Thank you for choosing Northpointe Bank for your refinancing needs....
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Dirk was awesome, he responded anytime I texted him and was great to deal with. The construction person who provided us the final meeting with my contractor was not well versed on discussing questions and the their answeres were not accurate....
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Reply from Dirk Roskam
September 28th, 2026 08:30 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
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Jim Van Law - Northpointe Bank
Very informative and helpful. this was my first home perches and Jim and the whole team answered all of my questions with no judgment
Reply from Jim Van Law - Northpointe Bank
September 20th, 2026 06:50 PM
Josh, I'm glad to hear that you found the process informative and helpful during your first home purchase. Enjoy your new home!
I called several lenders when we were considering refinancing. Brett was straightforward, didn't pay numbers games as some of the others did (hiding fees) and worked with us on getting a loan at a fair rate with below average closing costs....
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Reply from Brett Foster
September 25th, 2026 01:52 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
It was a pleasure working with Joson and his team throughout the loan process. From beginning to end, everything went smoothly.
Reply from Jason Smith
September 25th, 2026 01:48 PM
I really appreciate the feedback and am looking forward to working with you again.
Jason Smith at Northpointe Bank is the best loan officer I’ve dealt with. He handled both a mortgage refinancing and a new home purchase mortgage for me and I will definitely go back to him in the future. He was very responsive and easy to...
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Smooth process overall. very responsive
Reply from Jason Smith
September 25th, 2026 01:35 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender