

MI, Grand Rapids
Committed to making homeownership easy!
Grand Rapids, MI

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 6:30 PM
Sat
closed
Sun
closed
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Reviews from Web
Christina and Shelby were amazing to work with. Very responsive and made everything easy to keep the process going. Also did quick work with the closing with our timeline of moving to SC. So very appreciative of all of Ed's whole team.
Reply from Ed Napieralski
October 9th, 2026 05:03 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
Everything went very smooth and the loan was approved and ready to close well before our closing date. Any questions were answered quickly and completely. We were never left wondering what the status of our loan was.
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Reply from Ian McLellan
October 8th, 2026 12:50 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
Thankful for Zach and Charissa and all the hard work that was put into closing our loan. Zach took time and answered all of our questions and clearly laid out the choices, but left the decision to what was best for our family with us. It really...
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It was very efficient . I appreciate all the guidance and time Ryan took to explain documents and requirements.
Reply from Ryan Gummere
October 7th, 2026 04:35 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
James Mahieu - Northpointe Bank has received a review with 5 star rating from Michelle B
Reply from Owner
September 30th, 2026 04:29 PM
Thank you Michelle and congratulations again on purchasing your new investment property!
all went smooth
Reply from James Mahieu - Northpointe Bank
September 30th, 2026 04:42 PM
I'm pleased to hear that everything went smoothly, Michelle. It was a pleasure working with you both on your purchase and congratulations again on the purchase of your investment property!
Able to help me thoroughly, answer all my questions, and find the best path for what I needed.
Reply from Zack Maurer
October 7th, 2026 03:36 PM
I'm pleased to hear that I was able to assist you thoroughly and help answer all your questions, Ayden. At Northpointe Bank, finding the best path for your needs is always a priority. If there's anything else you need, feel free to let me know....
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Ed took the time on multiple occasions to explain the finer points of our type of loan and I appreciated that.
Reply from Ed Napieralski
October 7th, 2026 01:07 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
Jason was responsive. Overall good rates. And overall, the team was prompt with requirements.
Reply from Jason Smith
October 7th, 2026 12:55 PM
I'm pleased to know that you appreciated the responsiveness and good rates, Kimberly. It's great to hear that the team at Northpointe Bank was prompt in meeting your requirements.
The process went well
Reply from Mason Maurer
October 7th, 2026 12:16 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender