MI, Grand Rapids
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Business Hours
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8 AM to 6:30 PM
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closed
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closed
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Reviews from Web
This is the fourth time in my life that I have gotten a mortgage/refinanced and this one was by far my least favorite. The information being requested from underwriting in my opinion was extreme, for example, becoming fixated on a typo in a...
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Reply from Ian McLellan - Northpointe Bank
July 6th, 2026 07:08 PM
I appreciate you sharing your experience with us, it truly helps us improve. I'm genuinely sorry to hear that we didn’t fully meet your expectations with the solutions we provided. We value your feedback and thank you for the opportunity to...
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Very professional and on point with everything. Very competitive rates as well.
Reply from Jason Smith
July 13th, 2026 12:50 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
Zack, thank you so much for everything that you have done for myself and Olivia! We are extremely grateful for you and your services. You have made it extremely easy and smooth throughout the entire process. We are very grateful for everything...
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Reply from Zack Maurer
July 13th, 2026 01:41 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
Zack Maurer was great to work with! He took the time to explain all of my options available and explained the tools/benefits to my refinance. I would recommend Zack to anyone in the market that wants to get a home refinance, home loan, or even...
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Jim Van Law - Northpointe Bank
Jim and team were very knowledgeable, responsive and great to work with. Jim created an even better option than webhad we had hoped for. We've already recommended him!
Reply from Jim Van Law - Northpointe Bank
July 4th, 2026 07:15 PM
Lisa, I appreciate your kind words and am glad to hear that you found our team knowledgeable and responsive. Creating a great option for you was a priority, so it's nice to know it exceeded your expectations. Thank you for recommending me!
Everything went very smoothly. All of social media was talking about this great product so I decided to go straight to the lender and avoid the middle man.
Service was excellent; interest rate & costs were the best available
Reply from Ian McLellan - Northpointe Bank
July 10th, 2026 05:49 PM
I really appreciate the feedback and am looking forward to working with you again.
Matt did a great job during this process.
Reply from Matt Howard
July 10th, 2026 01:48 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
Ashley and D'arcy D'Arcy were amazing to work with! They were quick to respond to all questions and issues!
Reply from Ashley DeYoung
July 10th, 2026 01:33 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
The experience was simple and easy and smooth. we had no problems and all questions were answered in fast and timely manne. this was the easiest loan I have ever done and will recommend Ashley to everyone . Again just a great experience all...
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Reply from Ashley DeYoung
July 10th, 2026 12:55 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender