MI, Grand Rapids
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Business Hours
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8 AM to 6:30 PM
Sat
closed
Sun
closed
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Reviews from Web
responsive communication and competitive pricing. reliable to close on time.
Reply from Jim Koops
August 11th, 2026 01:25 PM
I really appreciate the feedback and am looking forward to working with you again.
Smooth and easy .
Reply from Josh Schaendorf - Northpointe Bank
August 17th, 2026 01:42 PM
Thank you for the kind words and for allowing us the opportunity to serve your family!
James was very helpful with any questions I had during this process.
Reply from James Mahieu - Northpointe Bank
August 4th, 2026 12:53 PM
I'm pleased to hear that I could be helpful with your questions during the process, Megan. It's important to me that you feel supported and informed throughout your experience with me and my team. Thank you for your kind words and Congratulations...
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Ed did a wonderful job but when it came to information we needed from his team or documents provided that is where it lacked in service. We were never given closing docs that Ed said one of his team member should have provided or updates about...
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Reply from Ed Napieralski
August 10th, 2026 05:02 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
for
Jim Van Law - Northpointe Bank
Jim and Sebastian delivered a miraculous 12-day mortgage close under extreme time pressure, combining rapid communication, flawless document management, and proactive problem-solving to cross the finish line without a hitch.
Reply from Jim Van Law - Northpointe Bank
August 3rd, 2026 12:10 PM
Jim, thank you for your kind words. 12 days isn't our record, but its close it!!!!! So happy for you guys. Enjoy your beautiful home.
Very easy to work with. Great communication!
Reply from Jim Koops
August 10th, 2026 12:51 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
Thanks Jim. You made the process really easy.
Reply from Jim Koops
August 10th, 2026 12:09 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
Mason and his team were promoting their communication and had tools and resources readily available throughout the process.
Reply from Mason Maurer - Northpointe Bank
August 10th, 2026 03:11 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
Very easy to work with. Offered competitive rate with low costs out of the gate, whereas other lendors went into a mode of hard sell to get the business and were flexible in their offer. My preference is to see a good offer and not have to...
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Reply from Timothy Tusing
August 10th, 2026 04:25 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
Great rates
Reply from Brett Foster
August 10th, 2026 11:46 AM
I'm pleased to hear you found our rates great, Vickie. Thank you for choosing Northpointe Bank for your purchase.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender