MI, Grand Rapids
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Business Hours
Fri
8 AM to 6:30 PM
Sat
closed
Sun
closed
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Reviews from Web
Very easy to work with. Offered competitive rate with low costs out of the gate, whereas other lendors went into a mode of hard sell to get the business and were flexible in their offer. My preference is to see a good offer and not have to...
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Reply from Timothy Tusing
August 10th, 2026 04:25 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
Great rates
Reply from Brett Foster
August 10th, 2026 11:46 AM
I'm pleased to hear you found our rates great, Vickie. Thank you for choosing Northpointe Bank for your purchase.
It was painless and Ashley was very responsive. it was nice to have someone being proactive than reactive.
Reply from Ashley DeYoung - Northpointe Bank
July 31st, 2026 08:08 PM
It was truly a pleasure, Matt. Wishing you and Lauren the very best in your new home together! Congratulations!
James is so professional, answers all my questions, always makes himself available, and always gives me the most current information on the interest rates. I admire his honesty and is knowledge of the market and all the details of the sometimes...
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Reply from James Mahieu - Northpointe Bank
July 31st, 2026 08:31 PM
Caron, I'm truly grateful for your kind words and continued trust. It's important to me to provide honest and professional service, whether it's for your personal properties or the clients and family you refer. I'm pleased to be a reliable...
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we are pleased with the overall process but slightly confused as to why we've closed and still don't have accounts or info about our new loan >1 week later also, just a side note, Our closing was very awkward Wendy was the agent and never introduced...
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Reply from Ed Napieralski - Northpointe Bank
August 4th, 2026 12:44 AM
Thank you for taking the time to share your feedback with us. We value hearing about your experience, as it helps us continue to learn and improve. We appreciate the opportunity to assist you with your home lending needs.
ive bought many properties over the years and I can say this has been my best experience with a company ever . the communication and notifications were excellent. questions answered quickly and follow up was prompt. I will suggest Matt and...
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Reply from Matt Howard
August 6th, 2026 03:55 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
James was always responsive and timely. He made me feel important and answered all of my questions. If he didnt know the answer, he found out and got back to me quickly. I would highly recommend him!
Reply from Owner
July 29th, 2026 11:39 PM
Thank you very much Heidi, it was a pleasure assisting you with your new investment property purchase! Congratulations again!
James was always responsive and timely. He made me feel important and answered all of my questions. If he didnt know the answer, he found out and got back to me quickly. I would highly recommend him!
Reply from James Mahieu - Northpointe Bank
July 29th, 2026 11:29 PM
Thank you, Heidi, for your kind words. I'm glad to hear that you felt valued and that I could assist with your questions promptly. Your recommendation means a lot to me, and I'm pleased I could help with your purchase your new investment property!...
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We had a great experience working with James. He was professional, responsive, and helpful throughout the entire process.
Reply from James Mahieu - Northpointe Bank
July 29th, 2026 10:56 PM
I'm grateful to hear that you had a great experience, Kevin. Being professional, responsive, and helpful is always my aim, and I'm pleased I could support you throughout the process. Thank you for trusting me and my team to get you across the...
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Had a great experience working with James, would recommend to anyone!
Reply from James Mahieu - Northpointe Bank
July 29th, 2026 10:08 PM
I'm happy to hear you had a great experience working with me, Heather. Your recommendation means a lot, and I'm grateful for your kind words. Thank you for trusting me and my team to get you across the finish line and Congratulations on purchasing...
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender