MI, Grand Rapids
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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8 AM to 6:30 PM
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closed
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closed
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Reviews from Web
The process was quick and smooth. Thanks Jason
Reply from Jason Smith
August 12th, 2026 07:44 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
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Jim Van Law - Northpointe Bank
would reccommend jim to anyone, such a pleasure working with him!
Reply from Jim Van Law - Northpointe Bank
August 5th, 2026 04:55 PM
Arland, I appreciate your kind words and recommendation. It was a pleasure working with you as well.
Better communication with the whole team like returning calls and not just emailing back to the client and saying sorry you missed the call hours later and then sign off for day. Better availability. Exact detailed requested documents and info...
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Reply from Ian McLellan - Northpointe Bank
August 7th, 2026 06:57 PM
Thank you for taking the time to share your feedback with us. We value hearing about your experience, as it helps us continue to learn and improve. We are committed to providing clear communication every step of the way and appreciate the opportunity...
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Jim Van Law - Northpointe Bank
Because you're the man.
Reply from Jim Van Law
August 5th, 2026 04:55 PM
LOL....Thanks Cody! Appreciate you
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Northpointe Bank - Grand Rapids
Happy customer
Zack Maurer is the experience.
Reply from Zack Maurer
August 12th, 2026 01:23 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
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Jim Van Law - Northpointe Bank
Quick responses to my MANY questions relieved lots of stress!!
Reply from Jim Van Law
August 5th, 2026 04:55 PM
Katherine, I'm pleased to hear that my quick responses helped ease your stress. It's important to me to be available and supportive throughout the process. Thank you for sharing your experience!
Mason and his team were very helpful during our refinancing process with the AIO loan. They were quick to answer any questions and made sure we felt 100% comfortable with every step before moving forward.
Reply from Mason Maurer - Northpointe Bank
August 11th, 2026 05:22 PM
Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
I had an excellent experience working with this lending team. From the beginning to the closing, they were professional, knowledgeable, patient, and always available to answer my questions. They made the entire home-buying process smooth and...
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Excellent Customer Service
Reply from Ed Napieralski
August 11th, 2026 02:53 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender