MI, Grand Rapids
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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closed
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Reviews from Web
Mason and his team had no hesitation to help me with my loan process. Thanks to them, I am officially a first time home owner! :)
Reply from Mason Maurer
August 19th, 2026 02:44 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
Mason Maurer is the rare lender who will tell you the truth when the truth could have costs him a closing.We closed our All-In-One loan with Mason in June, and the road there wasn't a straight one. We were under contract on investment properties...
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Reply from Mason Maurer
August 18th, 2026 05:07 PM
Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
He was easy to work with, and timely with responses . Our family appreicates his efforts and willingness to help us during this process
Reply from James Mahieu - Northpointe Bank
August 11th, 2026 01:45 PM
Lindsey, I'm pleased to know that you found it easy to work with me and that my timely responses were helpful during your process. Your family's appreciation means a lot to me, and I'm grateful for the opportunity to assist you. Congratulations...
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jason , exsplained from start to the end the process and time line to get the loan done , It Went wel and I would recommend northpointe / Jason smith to anyone doing a refinance or purchase of a property . Pleasure to work with .john Ryan
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Reply from Jason Smith
August 18th, 2026 12:21 PM
I really appreciate the feedback and am looking forward to working with you again.
Our realtor, understandably, tried to have us sign with a lender they’re familiar with but the rates (everywhere) were atrocious..Went on a limb three weeks before our close to find a better rate and we found Ian at Northpointe. Ian was tasked...
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Ed and his team are the best. They are prompt thorough and took great care of us as we went through the mortgage process. Thanks again!
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Jim Van Law - Northpointe Bank
This was a unique quick closing needed and the Northpointe Team were patient with me. I am a 28 year real estate broker and have utilized many different lenders for myself or clients. Northpointe were very hands on and helped in this rushed...
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Reply from Owner
August 10th, 2026 06:49 PM
Ellen, I appreciate your kind words and am pleased that we could assist with your quick closing needs. It’s rewarding to know that our hands-on approach made a positive impact on your experience, especially given your extensive background in...
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Jim Van Law - Northpointe Bank
Though there were some aggravations as you know, I am very aware of your efforts and continued excellent communications. I am also aware this was a quick time line closing and your team put great efforts into this closing successfully. Thank...
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Reply from Jim Van Law - Northpointe Bank
August 10th, 2026 12:38 PM
Ellen, I appreciate your acknowledgment of our efforts and communication throughout the process, especially given the quick timeline. I'm grateful for the support of Elizabeth and Sebastian in making this closing successful. Thank you for your...
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We had great communication with Ian, we did feel that Kristy had very poor service and communication and overall made the majority of the process that much more difficult. She would often send only end of the day emails before signing out for...
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Reply from Ian McLellan
August 17th, 2026 07:12 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
2nd refi with Brett. He is always on top of things and makes the process easy.
Reply from Brett Foster - Northpointe Bank
August 10th, 2026 11:45 AM
Arthur, I appreciate your kind words and am grateful for the opportunity to assist you with your second refinance. It's nice to know that the process felt easy and efficient for you. Thank you for trusting me with your refinancing needs.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender