MI, Grand Rapids
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Business Hours
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8 AM to 6:30 PM
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closed
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closed
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Reviews from Web
Jim Koops - Northpointe Bank has received a review with 5 star rating from Joseph K
Thank you, jim was awesome!
Reply from Jim Koops
September 24th, 2026 03:58 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
Everything went smoothly and as planned
Reply from Mason Maurer
September 23rd, 2026 04:22 PM
I'm pleased to hear that everything went smoothly and as planned, Gabriel. It was a pleasure to assist you with your purchase through Northpointe Bank.
Thank you for helping us buy our forever home!
Reply from Brett Foster - Northpointe Bank
September 16th, 2026 12:56 PM
I'm happy to have helped you with the purchase of your forever home, Lindsay. It was a great experience working with you and I'm thankful you chose Northpointe Bank for this important step.
The whole process was very smooth! James and his team went above and beyond to make sure everything was processed timely! We now have a beautiful home!
Reply from Owner
September 16th, 2026 11:01 AM
Congratulations again on the purchase of your new house! Thank you for trusting me again to assist you with everything.
The whole process was very smooth! James and his team went above and beyond to make sure that the loan was approved timely! We now have a beautiful home!
Reply from James Mahieu - Northpointe Bank
September 16th, 2026 11:12 AM
I'm so glad to hear that the process went smoothly for you, Shannon. My team and I are pleased to have played a part in helping you secure your beautiful new home. Congratulations again!
Ryan Gummere - Northpointe Bank has received a review with 4 star rating from Gabriel J
Great Customer Service. Timely responses . Good explanation to questions .
Reply from James Mahieu - Northpointe Bank
September 15th, 2026 01:31 PM
I'm happy to hear that you found the customer service and explanations helpful, Joanna. Providing timely responses and clear answers is something I value. Thank you for the positive feedback and congratulations on your new property!!
I passed the purchase agreement early however it sounds like my agent passed them a second time to Matt with some additional pages which was then forwarded to underwritting. Those extra pages meant that underwritting asked for more updates...
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Reply from Matt Howard - Northpointe Bank
September 15th, 2026 03:02 PM
Thank you for your review and for taking the time to share your experience. We understand how important clear communication and timing are throughout the home financing process, especially when changes can impact other plans. As part of the...
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Mason and team were great.
Reply from Mason Maurer
September 21st, 2026 02:00 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender