

MI, Grand Rapids
Committed to making homeownership easy!
Grand Rapids, MI

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Sat
closed
Sun
closed
Mon
8 AM to 6:30 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Ed Napieralski - Northpointe Bank has received a review with 5 star rating from Dean L
Everything went smooth with Ed. He explained everything with great detail and in a way we could easily understand the product. Couldnt recommend working with him more.
Reply from Ed Napieralski
September 21st, 2026 01:13 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
Always a pleasure working with Jims team!
Reply from Jim Van Law - Northpointe Bank
September 18th, 2026 01:24 PM
Kandi, Thank you for your kind words. Appreciate you!
Ian, my loan officer, and Natalie, the senior loan processor, were absolutely wonderful throughout my refinance. They were prompt, professional, and communicated clearly every step of the way. Even when things seemed challenging, they worked...
read more
Great Service
Reply from Ian McLellan
September 21st, 2026 08:38 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
Northpointe Bank - DeWitt has received a review with 5 star rating from Tyler M
Dirk was amazing and was there for us day or night to help us with what we needed
Reply from Dirk Roskam
September 21st, 2026 07:34 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
It was good enough.
Reply from Jim Van Law - Northpointe Bank
September 12th, 2026 03:31 PM
LOL.....Yes sir. Glad I was able to save this loan for you. Enjoy your new home. Congratulations.
Josh and Lynn are a great team to work with!! They're very knowledgeable and helpful in answering any questions or concerns you may have with the loan process. They are quick to action all requests and very proactive in ensuring you know what...
read more
Reply from Josh Schaendorf - Northpointe Bank
September 16th, 2026 08:38 PM
Thank you so much for the kind words! Lynn and I really appreciate you taking the time to share your experience. We work hard to make the mortgage process as smooth and straightforward as possible. It was a pleasure working with you!
We enjoyed working with Dirk. He did great explaining the process and keeping us updated throughout .
Reply from Dirk Roskam
September 18th, 2026 12:57 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
111–120 of 5022
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender