Ruoff Mortgage - West Chester, OH
West Chester, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Shannon Ryan is incredibly knowledgeable, professional, and genuinely passionate about helping people through the home financing process. Even outside of working directly on transactions together, I’ve been consistently impressed by her communication,...
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Reply from Owner
June 14th, 2026 01:09 PM
Taylor, thank you for sharing such thoughtful feedback. I'm pleased to hear that my approach to communication and education has made a positive impact. Building strong relationships and staying informed are important to me, and I'm grateful...
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Megan King
Megan King and her team were incredible to work with. Our purchase was seemless and she kept us up to date on everything. Definitely would recommend!
Reply from Owner
June 3rd, 2026 06:09 PM
It was my absolute pleasure to help you all move into your Dream home for your family! Many wishes for all the wonderful memories you will create!
AJ had no curveballs thrown at us, was very kind and easy to talk too. AJ took the time to explain what things meant, paused and asked if we had additional questions.
Reply from AJ Hodge, Ruoff Mortgage
June 2nd, 2026 05:06 PM
Dustin, it was my pleasure helping you and Reanna purchase your first home. I am thankful for allowing me the privilege of being your loan officer to be able to experience and guide you through the process of becoming a homeowner! Don't hesitate...
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Shannon Ryan, Ruoff Mortgage has received a review with 5 star rating from Jared N
Reply from Owner
June 8th, 2026 04:41 PM
Thank you for the 5-star rating, SelfmadeJared. I'm pleased to know that you had a positive experience with Ruoff Mortgage.
Shannon made everything super easy throughout the whole process. She was excellent at communicating with us & answered every single one of our questions. Also when we really needed help she always answered my phone calls. Thank you Shannon!!...
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Reply from Shannon Ryan, Ruoff Mortgage
May 28th, 2026 06:35 PM
Jared, it was our pleasure to work with you! Buying your first home is such an important milestone in life and we loved being part of yours! Please always remember you have a friend in the mortgage business!
Shannon was awesome!
Reply from Shannon Ryan, Ruoff Mortgage
May 26th, 2026 05:10 PM
Refinancing into a 15 year loan is a smart thing to do! We loved working with you and Anne and wish you a happy summer!
AJ was very knowledgeable and wasn't afraid to explain loan concepts and options to me!
Reply from AJ Hodge, Ruoff Mortgage
May 18th, 2026 04:29 PM
Blake, thank you for sharing your experience. I'm glad to hear that I could provide you with clear explanations about your different loan options. It was unfortunate we ran into some title issues that caused delay in closing, but thankfully...
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AJ Hodge, Ruoff Mortgage has received a review with 5 star rating from Ryan H
Reply from Owner
May 29th, 2026 10:32 AM
Thank you for the great rating, Ryan! I appreciate your support and am here if you need anything in the future.
AJ was always available, very knowledgable , and was a pleasure to deal with
Reply from AJ Hodge, Ruoff Mortgage
May 18th, 2026 04:35 PM
Thank you, Ryan. I'm glad to hear that my availability and knowledge made your experience a positive one. It was a pleasure working with you and Abby, to buy your first home! Thank you for entrusting me and allowing me the privilege of being...
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Shannon is the best of the best!! She helped us, and ezxplained things in a way wer clearly understood. We are grateful for her & her team! We're officially homeowners!
Reply from Shannon Ryan
May 13th, 2026 07:11 PM
Can't tell you how happy I am for you and Jacob! You worked hard and waited patiently for this to come together. Congratulations and looking forward to following up with you soon!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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