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Shannon Ryan, Ruoff Mortgage
VP Branch Manager | NMLS# 1166950 | Ruoff Mortgage...
Miami University
Additional Licenses: NMLS# 1166950 | KY - MC700401 | OH - MLO.044002.000.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe the purchase or refinance of...... Show More
Location & Business Hours
Wednesday
8:00 AM to 9:00 PM
Thursday
8:00 AM to 9:00 PM
(Open Now)
Friday
8:00 AM to 9:00 PM
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Reviews from Web
Shannon is the best of the best!! She helped us, and ezxplained things in a way wer clearly understood. We are grateful for her & her team! We're officially homeowners!
Reply from Shannon Ryan
May 13th, 2026 07:11 PM
Can't tell you how happy I am for you and Jacob! You worked hard and waited patiently for this to come together. Congratulations and looking forward to following up with you soon!
Shannon was kind and knowledgeable, and very quick to respond throughout all of the loan process! We appreciate also that the documents online were easily accessible and for how we were helped in staying on track through the loan process.
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Reply from Shannon Ryan
May 10th, 2026 11:03 PM
Hallie, I hope you have already started making happy memories in your new home! We were honored to team up with you to make that happen! Remember, you always have a friend in the mortgage business!
Shannon was great to work with! I felt that if we went with one of our national banks, we wouldn't have gotten the personalized experience/conversations as we did with Shannon. It was my first time (not my husband's) buying a home, so Shannon...
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Reply from Shannon Ryan
May 4th, 2026 06:57 PM
Amanda - we miss you already! But so happy to get you into your new home! Now you have a forever friend in the mortgage business!
What made it excellent was the knowledgeable people I worked with and how patient they were with me.
Reply from Owner
May 1st, 2026 05:11 PM
Sage, I'm thankful for your kind words. It's great to hear that you found the team knowledgeable and patient throughout the process. If you have any future needs or questions, please don't hesitate to get in touch.
What made it excellent was the knowledgeable people I worked with and how patient they were with me.
Reply from Shannon Ryan, Ruoff Mortgage
April 20th, 2026 11:22 PM
Jared, it was fun to help you buy your first home! And it's a beauty! I hope you make beautiful memories there!
Working with Shannon was an outstanding experience, especially as a first-time home buyer. From the very beginning, she made the process feel approachable and manageable. Her knowledge of her role is exceptional, and she takes the time to ensure...
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Reply from Shannon Ryan
April 20th, 2026 06:12 PM
Luis, I appreciate your detailed feedback and am so grateful for your kind words. I'm glad to know that I could make the home-buying process approachable and manageable for you as a first-time buyer. It's important to me to provide thorough...
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The overall experience for me initially felt like a lot to manage and keep track of. Ruoff saved me loads of stress by handling everything, answering all my silly questions, and helping me stay on track with all the fun paperwork that comes...
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Reply from Owner
April 9th, 2026 03:57 PM
Aaron, you asked all the right questions and were prompt and communicative with our team, making this a smooth and very quick transaction! We are happy to have played a small part in helping you buy your first home and we thank you for your...
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The overall experience for me initially felt like a lot to manage and keep track of. Ruoff saved me loads of stress by handling everything, answering all my silly questions, and helping me stay on track with all the fun paperwork that comes...
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Reply from Shannon Ryan
April 18th, 2026 03:17 PM
Aaron, I'm pleased to hear that the Ruoff Mortgage team was able to alleviate your stress and keep everything on track for you. It's great to know that we could provide the support and communication you needed throughout the process. Thank...
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Communication
Reply from Shannon Ryan, Ruoff Mortgage
March 31st, 2026 10:17 PM
Andrew and Taylor, it was nice to work with you AGAIN to buy your next home. So smooth and easy! Enjoy making new memories there!
Shannon Ryan, Ruoff Mortgage has received a review with 5 star rating from Derek B
Reply from Owner
March 23rd, 2026 06:20 PM
Wish we had loads more clients just like you! Best wishes in your new home!
10 of 281
About
Additional Licenses: NMLS# 1166950 | KY - MC700401 | OH - MLO.044002.000.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe the purchase or refinance of a home is a major decision and should be treated as such. I want this process to be as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance. Gratefully serving the Greater Dayton, Cincinnati and Northern Kentucky markets.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Construction Loan
Bridge Loans
Fixed Rate Mortgages
Adjustable Rate Mortgages
Specialities
Cold Springs, KY
Villa Hills, KY
Erlanger, KY
Covington, KY
Conventional, FHA, VA, USDA and non-QM lending products. Down payment assistance programs available to qualified buyers.
Dayton, OH
Cincinnati, OH
Lima, OH
Search Rank ScoreLearn More →
750
/850
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Education
- Miami UniversityFinance and EconomicsBachelor of Science in Business Administration (BSBA)
Positions
- Ruoff Mortgage - VP and Branch Manager and Loan OfficerJan 31st, 2022 - Current
Memberships
- Women in Christian Leadership
- Dayton Mortgage Bankers Association
- Ruoff Mortgage Loan Officer Advisory Team
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Addresses and Serving Areas
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 1166950
- KY - MC700401
- OH - MLO.044002.000
Gallery
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+2
Awards
Top Area Producer,...
Achievements
- Military Lending Outreach Professional, Certified Divorce Lending Professional course completion, Maxwell Leadership Training
Hobbies
- Golf
- Bible Study
- Pickle ball (learner!)
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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