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Ruoff Mortgage - West Chester, OH

West Chester, OH

4.94

(1,421)

Mortgage

Mortgage Loan Officer

Contact Info

(513) 795-7592

West Chester, OH

https://www.ruoff.com/lending-centers/west-chester

Location & Business Hours

Business Hours

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

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4.94

(1,421)

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5 Star

97%

4 Star

3 Star

2 Star

1 Star

Megan is a true professional and quickly learned our financial situation to expedite us through a quick closing, making our offer more attractive on a competitive listing. Loan Butler is probably one of the best loan doc apps I've personally...

Reply from Megan King

July 2nd, 2026 04:10 PM

James, I'm pleased to hear that you found my assistance helpful in navigating your financial situation and securing a quick closing. It's great that Loan Butler worked well for you, especially as experienced buyers. If there's anything more...

Shannon was great, she explained my options very clearly. Buying a house is a big decision and can be stressful. Shannon worked to take the stress out of the process.

Reply from Owner

July 7th, 2026 04:00 PM

Our team enjoyed working with you and we are excited to know you are settling into your new home in Washington Township! Please stay in touch and let us know if we can help your friends or family have the same wonderful experience!

Shannon and Aubrey were excellent. They were so communicative and explained all my options clearly. They also worked well with my realtor and title company.

Reply from Shannon Ryan

July 13th, 2026 04:01 PM

Richard, I appreciate your feedback and am glad that Aubrey and I could provide clear communication and support throughout the process. It's wonderful to hear that our collaboration with your realtor and title company was effective. If you...

AJ Hodge, Ruoff Mortgage has received a review with 5 star rating from Cody W

Reply from Owner

July 3rd, 2026 02:47 PM

Thank you, Cody, for the perfect rating! I'm pleased to know you had a positive experience with me at Ruoff Mortgage. If you ever need assistance or have any questions in the future, don't hesitate to reach out.

From start to finish it was a smooth and easy experience! Our loan officer was very responsive and helped thoroughly explain the processes. As a first time home buyer he made us feel very comfortable in our decision. He recommended great realtors,...

Reply from AJ Hodge, Ruoff Mortgage

July 3rd, 2026 02:45 PM

Cody, I appreciate you taking the time to share your thoughts and experience! I am pleased to hear that I made you and Allison feel comfortable with the decisions you made throughout the process of buying your first home. Just because we are...

Buying our home was a very positive experience, thanks to Megan. From the very beginning, she made us feel comfortable and confident, guiding us through each step with her expertise. She was always available to answer our questions and kept...

Reply from Owner

June 29th, 2026 07:19 PM

I ams so pleased to hear that your home-buying experience was positive and smooth. Guiding you through each step and ensuring you felt comfortable is exactly what we strive for at Ruoff Mortgage. Thank you for your kind words and for recommending...

Working with Megan was a great experience. She was friendly, knowledgeable, and always quick to respond. She made us feel like we were in good hands from the beginning, and her communication throughout the process was outstanding. Everything...

Reply from Megan King

July 2nd, 2026 04:10 PM

Alan, I'm pleased to hear that you had such a positive experience working with me. Your kind words about my communication and professionalism mean a lot. It's wonderful to know that everything went smoothly and stayed on track for you. Thank...

Communication could've been a lot better. There were several times we weren't on the same page and some things didn't get communicated to us very well. I also had to reset my password everytime I tried to log into loan butler on my phone .

Reply from Sheri Watkins, Ruoff Mortgage

June 12th, 2026 01:22 PM

Carrie, I appreciate you bringing these concerns to my attention. I'm sorry to hear about the communication issues and the trouble you faced with Loan Butler. Please reach out to me directly so I can address these matters more effectively and...

Wonderful CE experience learning more about SEO and GEO.! Thank you Ruoff and Megan King and Alan!

Reply from Owner

June 18th, 2026 06:52 PM

Thank you for your kind words and for joining us for our continuing education class! We're delighted to hear you found value in learning about both SEO and GEO and how they can help real estate professionals strengthen their online visibility...

Ruoff Mortgage - West Chester has received a review with 5 star rating from Kelly R

Reply from Owner

June 18th, 2026 06:53 PM

Thank you for the 5-star rating! We appreciate you taking the time to attend our continuing education class and are grateful for your support.At Ruoff Mortgage, we are committed to providing educational opportunities that help real estate professionals...

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Year Started

1984

Time Zone

Eastern Standard Time (EST)

Disclaimer

NMLS CONSUMER ACCESS

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