Ruoff Mortgage - West Chester, OH
West Chester, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
for
Megan King
I’m very pleased with my experience.
Reply from Owner
May 12th, 2026 03:15 PM
It was my pleasure to help you find your next house!
for
Megan King
Loan butler was an easy application and I loved the updates along the way as it takes the guesswork out of it. Megan and her team were helpful, knowledgable, and responsive. All which are courteous and necessary for a smooth closing.
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Reply from Megan King
May 12th, 2026 03:15 PM
We're pleased to hear that you found the Loan Butler application process easy and appreciated the updates, Leslie. Megan and her team strive to be helpful, knowledgeable, and responsive to ensure a smooth closing experience. Thank you for your...
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Shannon was kind and knowledgeable, and very quick to respond throughout all of the loan process! We appreciate also that the documents online were easily accessible and for how we were helped in staying on track through the loan process.
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Reply from Shannon Ryan
May 10th, 2026 11:03 PM
Hallie, I hope you have already started making happy memories in your new home! We were honored to team up with you to make that happen! Remember, you always have a friend in the mortgage business!
Sheri was the best and so helpful every single step of the way!!! Couldn't be more grateful I got her as my loan officer!!! EXCELLENT!!! AAAAA+++++
Reply from Owner
May 13th, 2026 04:03 PM
I'm grateful for your kind words, Nate. I'm happy to hear that you felt supported throughout the process. If you ever need assistance in the future, don't hesitate to reach out.
There was never a moment where Sheri wasn't in the loop with me and what needed to be done! I was blessed I got Sheri as a loan officer, it was all so smooth. Couple bumps in the road but nothing Sheri couldn't work out! She's EXCELLENT!!!!...
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Reply from Sheri Watkins, Ruoff Mortgage
May 8th, 2026 03:34 PM
Nathan, I'm grateful for your kind words and for sharing your positive experience. It's appreciated to know that you felt supported throughout the process and that we could work through any challenges together. If there's anything else you...
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Shannon was great to work with! I felt that if we went with one of our national banks, we wouldn't have gotten the personalized experience/conversations as we did with Shannon. It was my first time (not my husband's) buying a home, so Shannon...
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Reply from Shannon Ryan
May 4th, 2026 06:57 PM
Amanda - we miss you already! But so happy to get you into your new home! Now you have a forever friend in the mortgage business!
for
Megan King
Megan was just always friendly on the phone and was patient with me answering my questions
Reply from Megan King
May 12th, 2026 03:16 PM
Christina, we appreciate your kind words!. If there's anything more we can do for you, please feel free to reach out.
What made it excellent was the knowledgeable people I worked with and how patient they were with me.
Reply from Owner
May 1st, 2026 05:11 PM
Sage, I'm thankful for your kind words. It's great to hear that you found the team knowledgeable and patient throughout the process. If you have any future needs or questions, please don't hesitate to get in touch.
What made it excellent was the knowledgeable people I worked with and how patient they were with me.
Reply from Shannon Ryan, Ruoff Mortgage
April 20th, 2026 11:22 PM
Jared, it was fun to help you buy your first home! And it's a beauty! I hope you make beautiful memories there!
Attention to detail and responsiveness. Made the process smooth no complications.
Reply from Sheri Watkins, Ruoff Mortgage
April 20th, 2026 02:03 PM
I'm grateful for your kind words, Jeff. I'm pleased that my attention to detail and responsiveness helped make the process smooth for you. If you ever have more questions or need further assistance, feel free to reach out. Always a pleasure...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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