Ruoff Mortgage - West Chester, OH
West Chester, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
If you are looking for a house Shannon is who should be backing you! She made everything feel possible for me and my Fiancé we are in love with this house. First time home buyers!! Thank you Shannon!!!!
Reply from Owner
November 3rd, 2026 08:32 PM
It was our absolute pleasure to work with you both! Enjoy the home and all the memories you will make there!
Shannon was absolutely wonderful throughout the whole process making everything feel possible !!
Reply from Shannon Ryan, Ruoff Mortgage
November 3rd, 2026 08:34 PM
I'm glad that your patience in waiting for the "right" house paid off! Best case scenario! Please let us know if you have friends, family or coworkers who could use our help!
The chic-fil-a of mortgages. Perfection and flawless thanks to AJ. I am grateful for his service. We made it home 🏠!!
AJ went above and beyond. Not onky woth the fibancial aspect, but reassurance its all okay. Held my hand when i wasnt sure if anything, made this process of new adventjres and uncertainty make sence and the process had challenges as all do,...
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Reply from AJ Hodge, Ruoff Mortgage
October 30th, 2026 04:16 PM
Wow... where do I even begin? This one really hits home, and I don't think a simple thank-you will ever do it justice.Knowing you since 6th grade — makes being part of such a huge chapter in your life even more special. We've certainly had...
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AJ’s communication was great through this process. We couldn’t have asked for anyone better.
AJ's communication was great we couldn't have asked for anyone better through this process
Reply from AJ Hodge, Ruoff Mortgage
October 30th, 2026 03:58 PM
James, it was my pleasure helping you and Amanda buy your first home together! I know we had our struggles finding the right home for you, but the home you found is perfect for you guys and fits you well. Thank you for allowing me to be a part...
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I worked as the listing agent on a transaction where AJ represented the buyer. His communication was top notch throughout the entire process. As a listing agent, I’ve worked with many different loan officers. Some have been good, others have...
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Reply from Owner
October 28th, 2026 03:43 PM
Kelly, thank you so much for the kind words! It means a lot coming from someone who sees firsthand how different loan officers handle a transaction from the listing side. I believe keeping an open line of communication with everyone involved...
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AJ was vwry quick to reapond and answer any questions. He was geeat to work with!
Reply from AJ Hodge, Ruoff Mortgage
October 28th, 2026 04:16 PM
Thank you so much! You and Cole will always hold a special place for me because you were my very first clients to find me through a Facebook group AND getting invited to see your new home after closing — that was a first for me, too! 😊 I'm...
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AJ was an absolute pleasure to work with. He worked with us around our crazy schedules and was great answering any questions we had. He was super on top of it and worked in a timely manner. We are so happy we picked him!
Reply from Owner
October 28th, 2026 04:04 PM
Thank you so much for the kind words! I'm so glad our paths crossed in that Facebook group and that I had the opportunity to help you both get into your new home! I know how important it was to get everything lined to avoid having to sign a...
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AJ is amazing. He responds timely and makes sure you understand everything. We've worked with him multiple times. Can't recommend enough!!!
Reply from Owner
October 6th, 2026 04:53 PM
Thank you! After working together so many times, it’s always great to see you or Hamid's name pop up. 😊 I really appreciate your continued support and the trust you’ve placed in me over the years. I’m grateful for both the business and the...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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