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Ruoff Mortgage - West Chester, West Chester, OH

West Chester, OH

4.94

(1,416)

Mortgage

Mortgage Loan Officer

Contact Info

(513) 795-7592

West Chester, OH

https://www.ruoff.com/lending-centers/west-chester

Location & Business Hours

Business Hours

Tues

9 AM to 5 PM

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

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4.94

(1,416)

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Shannon is the best!

Reply from Shannon Ryan

August 25th, 2026 04:36 PM

We sure enjoyed working with you both to help you buy your first home in Lima, Ohio! Hope you enjoy the end of summer there and get settled in quickly! Keep in touch!

Could not recommend going through Shannon more. She extremely knowledgeable and more than willing to educate everyone on anything they don’t understand. Her and Aubrey made my wife and I’s experience much better than we were told to expect...

Reply from Owner

August 11th, 2026 07:43 PM

Matthew, the only thing that could have gone better is if you could have closed sooner! But the seller gets some say-so too :) Enjoy making memories in your new home!

The clear communication between Shannon, us, our Realtor and most specifically Aubrey! Thank you all so much for making what ive been told is an awful experience quick and easy

Reply from Shannon Ryan, Ruoff Mortgage

August 11th, 2026 07:44 PM

I'm glad you enjoyed working with me and my team! We try to make it as simple and streamlined as possible!

AJ was the best part of purchasing our home. If it were not for him I am not sure this process would have been completed in a timely manner. He communicated well and continued to updatee to the process.

Reply from AJ Hodge, Ruoff Mortgage

August 11th, 2026 03:39 PM

Lyndon, it was my pleasure assisting you and your family again through the home-buying process. I am truly honored that you reached out to me to help you purchase your next home! It gives me a great sense of pride and satisfaction knowing that...

Excellent communication and follow up Sheri did a great job

Reply from Sheri Watkins, Ruoff Mortgage

July 30th, 2026 07:03 PM

Thanks so much Drew! It was such a pleasure to help you and Courtney with your new Florida home! It is absolutely stunning! I know you will enjoy it for years to come. If you ever need anything, please don't hesitate to reach out!

Communication

Reply from Shannon Ryan, Ruoff Mortgage

July 29th, 2026 02:59 PM

We were so happy to bring this transaction together for your family! I know that you'll be so happy in your new home! Many self-employed folks have trouble qualifying for home loans, but at Ruoff we have multiple ways to get it done...glad...

Shannon and her colleague Aubrey, were super fast in replies, sent very efficient and timely information and were very helpful throughout the process. I would highly recommend Shannon to anyone looking for finances for their home purchase or...

Reply from Shannon Ryan, Ruoff Mortgage

July 29th, 2026 02:56 PM

We loved working with you again as we did the first time! Your family is wonderful and will help fill your new home with many beautiful memories! Thank you for trusting us with your refinance loan!

As a real estate agent, I've had the pleasure of working with [Loan Officer's Name] on multiple transactions, and she consistently exceeds expectations. She is incredibly responsive and always available for quick communication, whether it's...

Reply from Owner

July 27th, 2026 04:50 PM

Cecilia, I am grateful for your kind words and the opportunity to collaborate with you on multiple transactions. It's great to know that my responsiveness and organization contribute to a smooth, stress-free experience for both you and your...

My husband and I used Ruoff and, specifically, Sheri Watkins, to handle our most recent mortgage. Sheri made the process very easy for us and we felt very comfortable knowing Sheri was handling the details. Thank you, Sheri and Ruoff! Excellent...

Reply from Owner

July 12th, 2026 01:38 PM

L, Thank you so very much for entrusting me with your mortgage. It was my honor and privilege to help you with your new home. I am so happy for you both!

Sheri was excellent to work with. She kept us well informed every step of the process. Getting a loan was a very easy process and I didn't worry about anything knowing Sheri was taking care of it. Great experience! Thank you, Sheri and Ruoff!...

Reply from Sheri Watkins, Ruoff Mortgage

July 12th, 2026 01:42 PM

Rich, I am grateful you chose me and Ruoff. I know you had many options, so I am honored that I was able to be part of this journey with you and Laura. Best wishes for many years of happiness in your new home! I can't wait to see it!

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Year Started

1984

Time Zone

Eastern Standard Time (EST)

Disclaimer

NMLS CONSUMER ACCESS

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