Ruoff Mortgage - West Chester, OH
West Chester, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Communication
Reply from Shannon Ryan, Ruoff Mortgage
July 29th, 2026 02:59 PM
We were so happy to bring this transaction together for your family! I know that you'll be so happy in your new home! Many self-employed folks have trouble qualifying for home loans, but at Ruoff we have multiple ways to get it done...glad...
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Shannon and her colleague Aubrey, were super fast in replies, sent very efficient and timely information and were very helpful throughout the process. I would highly recommend Shannon to anyone looking for finances for their home purchase or...
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Reply from Shannon Ryan, Ruoff Mortgage
July 29th, 2026 02:56 PM
We loved working with you again as we did the first time! Your family is wonderful and will help fill your new home with many beautiful memories! Thank you for trusting us with your refinance loan!
As a real estate agent, I've had the pleasure of working with [Loan Officer's Name] on multiple transactions, and she consistently exceeds expectations. She is incredibly responsive and always available for quick communication, whether it's...
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Reply from Owner
July 27th, 2026 04:50 PM
Cecilia, I am grateful for your kind words and the opportunity to collaborate with you on multiple transactions. It's great to know that my responsiveness and organization contribute to a smooth, stress-free experience for both you and your...
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My husband and I used Ruoff and, specifically, Sheri Watkins, to handle our most recent mortgage. Sheri made the process very easy for us and we felt very comfortable knowing Sheri was handling the details. Thank you, Sheri and Ruoff! Excellent...
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Reply from Owner
July 12th, 2026 01:38 PM
L,
Thank you so very much for entrusting me with your mortgage. It was my honor and privilege to help you with your new home. I am so happy for you both!
Sheri was excellent to work with. She kept us well informed every step of the process. Getting a loan was a very easy process and I didn't worry about anything knowing Sheri was taking care of it. Great experience! Thank you, Sheri and Ruoff!...
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Reply from Sheri Watkins, Ruoff Mortgage
July 12th, 2026 01:42 PM
Rich,
I am grateful you chose me and Ruoff. I know you had many options, so I am honored that I was able to be part of this journey with you and Laura. Best wishes for many years of happiness in your new home! I can't wait to see it!
very professional and personable. Communication was top notch. made the entire process smooth. Thank you AJ.
Reply from AJ Hodge, Ruoff Mortgage
July 9th, 2026 04:54 PM
Thank you for your kind words, Garry. I'm glad to hear that you found the process smooth and appreciated my unwavering communication. It was my pleasure assisting you and Linda on the purchase of your new home and I am glad we were able to...
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Overall communications, and responsiveness were exceptional. Sheri did a great job!
Reply from Sheri Watkins, Ruoff Mortgage
July 12th, 2026 01:48 PM
Sandra,
It was my pleasure working with you. Thank you for entrusting me with your new mortgage. I hope that you have many years of happiness in your new home!
Sheri was great at keeping me up to date on the borrowing process and got me an excellent rate through the OHFA program. I wouldn't have been able to get my house without her!
Reply from Sheri Watkins, Ruoff Mortgage
July 6th, 2026 02:56 PM
I'm so glad to hear that you were happy with the updates and the rate I was able to secure for you, Samuel. It was a pleasure assisting you through the OHFA program and helping you get your house. If you need anything else, please let me know....
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AJ was very knowledgeable and helpful throughout the entire process
Reply from AJ Hodge, Ruoff Mortgage
July 9th, 2026 04:47 PM
I'm glad to hear that you found my knowledge and assistance helpful, Linda. It was a pleasure working with you and Garry throughout the process. I am also thankful we were able to find a solution to get your loan closed without interrupting...
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for
Megan King
Lots of easy to understand email updates
Reply from Megan King
July 13th, 2026 06:50 PM
Kristy, I'm glad to hear that the email updates were easy to understand. Keeping you informed throughout the process is important to me. If you have any other questions or need further assistance, feel free to reach out.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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