Consumer Direct | Santa Ana's Cover Image

Consumer Direct | Santa Ana, CA

Santa Ana, CA

4.81

(45,948)

Mortgage

Mortgage Loan Officer

Contact Info

(949) 208-8020

Santa Ana, CA

https://www.newamericanfunding.com/branches/tustin

Search Reviews

Write a Review

4.81

(45,948)

Filter by Date

Range

Filter by Rating

5 Star

89%

4 Star

3 Star

2 Star

1 Star

Experience.com

4.8

(37.9K)

Zillow

4.97

(491)

Google

4.88

(7.5K)

Show All

Reset all filters

Christopher and Lisa were very helpful at all times through the loan process.

Reply from Christopher Kim

January 11th, 2025 07:22 PM

We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.

Jullian and his team worked hard to get the deal closed!

The best service.

Reply from Scott Rego

January 11th, 2025 04:55 PM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

This was our second time working with Brittani and she is terrific. Brittani provides knowledge, support and advocacy during the entire process. We really appreciate her and have/will reccommend.

Reply from Brittani T. Tran

January 11th, 2025 04:44 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Brittany was awesome to work with. She kept me informed, and was very assuring to me that she could get me refinanced. WELL, she did!! Very pleased with the entire process.

Reply from Brittani T. Tran

January 11th, 2025 04:33 PM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

Jay is fantastic. We have worked with Jay on previous home loans. First time working with Miche. She was great. Both Michelle and Jay very easy to work with.

Reply from Jay Dao

January 11th, 2025 03:51 PM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

Duribg this process I was called I multitude of different names. Got emails with the wrong figures and was told to sign. Often had to reach out to get the process moving. I was talked down to multiple times throughout this process. The only...

Reply from Alan Galicia

January 11th, 2025 03:30 PM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.

Tom DeCoro was great at facilitating the loan I needed and kept everything on track to move things along.

Reply from Tom DeCoro

January 11th, 2025 03:09 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

Jeanette Ruiz made the experience a joy! Every step was explained with precious explanation. She was awesome!!! Every

Reply from Jeanette RuizNunez - New American F...

January 1st, 2025 01:28 AM

True pleasure helping you and your family :) Happy New Year and congratulations :)!

What an AMAZING experience working with NAF, kept us informed along the transition of purchasing our dream home!! Very prompt also professionalism that was TOP NOTHCH!!

4971–4980 of 45948

About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

Disclaimer