New American Funding - Scott Monroe

Name: Consumer Direct | Santa Ana
Address: 1 MacArthur Place Suite 800, Santa Ana, California, 92707
Telephone: +1-714-788-8797
Rating: 4.84

Sr. Loan Officer | NMLS # 1653946

Consumer Direct | Santa Ana

4.84

(106)

My name is Scott Monroe, and I am proud to work with the community on behalf of New American Funding. As a highly-skilled Sr. Loan Officer, NMLS #1653946, my goal is to provide the best customer service possible along with knowledgeable, un...... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(949) 265-6631

Santa Ana, CA

https://www.newamericanfunding.com/mortgage_loans/ScottMonroe/

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4.84

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4.84

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Scott was extremely communicative, often answering emails within hours (not days). In general, he and Duc let me know what was going on, including timelines, In addition, Scott did an excellent job finding a solution when the first option did...

Scott was super understanding and helpful assisting me with repeated login error issues. He offered several troubleshooting options in a genuinely helpful manner. His email responses were prompt and congenial.

They made the entire process quick and easy first time home buyer definitely

Reply from New American Funding - Scott Monroe

June 25th, 2026 05:27 PM

Danny, I'm glad to hear that your first-time home buying experience felt quick and easy. If there's anything else you need, please feel free to reach out.

I felt like they were always on top of all of the tasks that needed to be done.

Reply from New American Funding - Scott Monroe

June 24th, 2026 05:11 PM

Jason, I'm pleased to know you felt that all tasks were managed efficiently. If you have any more feedback or need further assistance, please feel free to reach out.

Scott was great with communication from start to finish!

Great communication, and great service.

Reply from Scott Monroe

June 8th, 2026 07:38 PM

Frangely, I appreciate your kind words about the communication and service you received. I'm happy to have been of assistance. If there's anything else you need, please feel free to reach out.

During our home buying process Scott helped us every step of the way. He was patient with us considering it was our first time buying a home, and was very easy to stay in touch with. Scott was very knowledgeable and explained things in a way...

Reply from New American Funding - Scott Monroe

May 25th, 2026 06:40 PM

Austin, I appreciate your kind words and am glad I could assist you during your home buying journey. It's important to me that first-time buyers feel supported and informed, so I'm happy to know my explanations were clear and helpful. If you...

Easy process. Scott helped me every step of the way

Reply from Scott Monroe

June 4th, 2026 01:50 PM

Wendy, I'm glad to hear that the process felt easy for you. It was my pleasure to assist you every step of the way. If there's anything else you need, please feel free to reach out.

Scott was very timely with his communication, which is key for me. He took care of our mutual client and got us all we needed well in advance of any timeline.

Scott Monroe and Shea Richardson individually were very good to work with. My ratings are not a reflection on Scott and Shea personally, but rather a reflection on the experience with New American Funding's underwriting. Underwriting showed...

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Mortgage Loan Officer

FHA Home Loan

VA Home Loan

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Mortgage Refinance

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