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Consumer Direct | Santa Ana, CA

Santa Ana, CA

4.81

(45,910)

Mortgage

Mortgage Loan Officer

Contact Info

(949) 208-8020

Santa Ana, CA

https://www.newamericanfunding.com/branches/tustin

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4.81

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Kaitlyn was there for me every step of the mortgage process and she explained everything to me in a very easy to understand manner.

Reply from Kaitlyn Scalera

August 7th, 2025 12:05 AM

Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.

I want to give a huge shoutout to Abraham for his absolutely outstanding support throughout the process. From start to finish, he kept me informed every step of the way and truly went to bat for me when the underwriters unexpectedly changed...

Mike Haeffner is a wellspring of information on mortgages, lending and real estate. His expertise is matched by his extraordinary clarity of communication and genuine friendliness. We will certainly will recommend Mike and NAF to friends and...

Mike was extremely helpful and patient with explaining the process and eager to earn my business. I would recommend working with him to others. It didn’t work out for this particular purchase, but I will not hesitate to reach out to him for...

Reply from Owner

July 29th, 2025 12:00 AM

Thank you for trusting us with your lending needs, and thank you for recognizing Mike for providing you with wonderful service!

This company is amazing. Very professional. Everything went smoothly. Closing was simple. Thank you for everything. Jeff is the man over there. It’s been an awesome experience.

Jonathan was very easy to deal with and very responsive to messages

Reply from Jonathan Marloe

September 4th, 2025 06:20 PM

Thanks, Jarred, for sharing your experience. I'm glad to hear that you found me easy to deal with and responsive to your messages. My goal is always to make the process as smooth as possible for my clients. If you have any more questions or...

I'd say it was a miracle, We thought buying a house was impossible at first but God d the impossible we came across NAF and Tania really did well assisting us through the process. we can't thank you enough but God bless y'all!

Reply from Tania Bravo

August 6th, 2025 05:27 PM

It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...

Alex always makes this process easy! I am lucky to have had him guide me through this twice!

Reply from Alex Lazo

August 6th, 2025 04:25 PM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

Jeff was awesome from start to finish. his very knowledgeable and I'm glad he was able to make me and my families dream come true. Everything was smooth and things were made simple for me. I had a great experience, thank you.

Reply from New American Funding - Jeff Donohue

February 26th, 2026 11:40 PM

We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.

I quickly received answers to any and all questions I had. The process moved quickly once I found a home I liked. I am now moved in and enjoying my new house. I want to thank the whole NAF team that made this happen for me. 👍😁

Reply from Shawenti Sheats

August 6th, 2025 02:28 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

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About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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