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All Rights Reserved. NMLS ID#6606. Corporate Office: 14511 Myford Road, Suite 100, Tustin, CA 92780. 800.450.2010 Licensing
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5.0
Encompass
R
Rhonda V
Knoxville, TN
Posted on February 6th, 2024 09:45 PM
She was on top of it. We appreciated her hard work, excellent loan officer.
Reply from Ashley Kasperski
February 6th, 2024 09:48 PM
I'm truly grateful for your kind words, Rhonda. It was my pleasure to assist you throughout the process and I'm glad to hear that you felt supported. Your positive feedback makes all the hard work worth it. If there's anything more you need...
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5.0
SFTP
S
Steven T
Lithonia, GA
Posted on December 1st, 2023 10:23 PM
Ashley was great everytime i needed her she was there very appreciative for having a her working with me through the process 10 out 10 will definitely recommend
Reply from Ashley Kasperski
December 1st, 2023 10:35 PM
Thank you so much for your kind words, Steven. I'm delighted to hear that you had such a positive experience with me at New American Funding. I strive to provide the best service to my clients and I'm pleased to know I was able to deliver that....
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5.0
Encompass
M
Mohammad T K
Ashland, VA
Posted on September 29th, 2023 03:12 PM
I recently had the pleasure of working with New American Funding to secure a mortgage for my new home, and I must say that the experience was nothing short of outstanding. At the heart of this remarkable journey was my loan processor, Ashley,...
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Reply from Ashley Kasperski
September 29th, 2023 11:55 PM
I'm incredibly grateful and moved by your kind words, Mohammad. It was an absolute pleasure assisting you with your mortgage needs. I always strive to provide the most comprehensive and personalized service possible, and I'm thrilled to hear...
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5.0
SFTP
J
Jessica H
Macon, GA
Posted on September 27th, 2023 11:11 AM
Ashley was great however once the process moved to the next step it was very frustrating as it seemed the same documents were requested several times. Incorrect information in the file was also a headache
Reply from Ashley Kasperski
September 29th, 2023 11:56 PM
Thank you so much, Jessica, for your honest review and high rating despite the frustrations you experienced. I understand that the loan process can sometimes be overwhelming, and I sincerely apologize if you felt that we were repetitive in...
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5.0
SFTP
J
Jesse L
Cambridge, MN
Posted on September 19th, 2023 03:21 PM
The loan closed and we got our house. The team I was working with did great.
Reply from Ashley Kasperski
September 29th, 2023 03:48 PM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
5.0
SFTP
M
Monica A
Prescott Valley, AZ
Posted on August 7th, 2023 03:06 PM
Streamline process very little action needed from me.
Reply from Ashley Kasperski
September 27th, 2023 03:14 AM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
5.0
SFTP
D
Diego O
Overland, KS
Posted on June 21st, 2023 03:07 PM
Ashley was also very proactive in keeping me updated on the status of my loan and ensuring that everything was on track for a smooth closing. She went above and beyond to make sure that all of my needs were met and that I was satisfied with...
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Reply from Ashley Kasperski
September 27th, 2023 03:14 AM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
5.0
SFTP
D
Diego O
Overland, KS
Posted on June 19th, 2023 01:04 PM
I recently worked with Ashley and Claudia to secure a mortgage, and I couldn't be happier with the experience. From start to finish, they were incredibly professional, knowledgeable, and responsive. They took the time to explain the process...
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Reply from Ashley Kasperski
September 27th, 2023 03:14 AM
It was great working with you. Thanks again for putting your trust in us.
5.0
SFTP
N
Nicole R
Hinesville, GA
Posted on June 6th, 2023 08:00 PM
I walked into this not really knowing much as a first-time buyer with a property that had a reverse mortgage on it. Ashley was the only lender I spoke with that didn't stress me out. With a very soothing demeanor, she assisted me in getting...
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Reply from Ashley Kasperski
September 27th, 2023 03:14 AM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review our management team. Please keep us in mind...
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5.0
SFTP
A
Antonio N
Holton, KS
Posted on May 17th, 2023 11:15 AM
Very prompt on email responses, if you call and they don’t answer she will call back within a few minutes. Worked out great that we were in different time zones to be able to talk after I was off work
Reply from Ashley Kasperski
August 31st, 2023 07:33 PM
Thank you so much for your generous review, Antonio. I'm truly glad to hear that the time zone difference worked to our advantage and facilitated seamless communication. At New American Funding, we always strive to provide prompt responses...
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