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Consumer Direct | Santa Ana, CA

Santa Ana, CA

4.81

(45,910)

Mortgage

Mortgage Loan Officer

Contact Info

(949) 208-8020

Santa Ana, CA

https://www.newamericanfunding.com/branches/tustin

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4.81

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Nick was a great loan advisor. He made things so easy.

Communication was great any time I had a question or didn't understand something my questions were answered in a timely fashion. Overall my experience was great.

Reply from Mark Ray

August 7th, 2025 09:12 PM

We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.

Edwin and Grace did amazing . I'm one anxious ball of nerves. I appreciate the extra care and patience .

Reply from Edwin Miranda

August 7th, 2025 08:23 PM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

Ashley was very effective returning calls, emails regarding all the mortgage processes. She deserve an outstanding reward.

Reply from Ashley Kasperski

August 7th, 2025 07:14 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Kaitlyn was there every step of the way with us as this became quite a difficult deal with all the issues we had with other factors outside of our control

Reply from Kaitlyn Scalera

August 7th, 2025 05:32 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Ally Marendino, was really great with explaining how the loan works and the time fram. she responded with emails and call backs very quickly and with all the answer. she kept all my worries to a minimu. "thank you" Ally Marendino ;)

Reply from New American Funding - Ally Marendi...

July 28th, 2025 06:48 PM

I'm so glad to hear that I could help explain the loan process and timing clearly for you, Leroy. Keeping communication open and addressing your worries promptly is something I prioritize. Thank you for trusting me with your questions, and...

Jullian was absolutely fantastic to work with. He is incredibly personable and made the entire process smooth and stress free. His deep knowledge and confident approach gave me complete peace of mind. I felt comfortable trusting him every step...

Reply from Jullian Moss

August 7th, 2025 03:07 PM

It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...

Easy to get ahold of if I had a question and explained everything clearly

Reply from Shawna Panter

August 7th, 2025 02:24 PM

We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.

Nicholas and Jacqueline made a stressful process so seamless and simple! Thank you both for your thorough communication and dedication to your customers.

Reply from New American Funding - Nicholas Sah...

July 28th, 2025 02:15 PM

I'm so pleased to know that you found the process seamless and straightforward, Genevieve. It was a pleasure collaborating with Jacqueline to support you during this time. Your acknowledgment of our communication and dedication means a lot....

Jonathon answered every question I had, and explained things very well. His customer service, positivity, and availability was top notch.

Reply from Jonathan Marloe

September 4th, 2025 06:20 PM

Thank you, Lisa, for your thoughtful review. I'm pleased to hear that my explanations and approach met your expectations. Providing excellent customer service and maintaining a positive and available presence are key priorities for me. If you...

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About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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