Consumer Direct | Santa Ana's Cover Image

Consumer Direct | Santa Ana, CA

Santa Ana, CA

4.81

(45,884)

Mortgage

Mortgage Loan Officer

Contact Info

(949) 208-8020

Santa Ana, CA

https://www.newamericanfunding.com/branches/tustin

Search Reviews

Write a Review

4.81

(45,884)

Filter by Date

Range

Filter by Rating

5 Star

89%

4 Star

3 Star

2 Star

1 Star

Experience.com

4.8

(37.8K)

Zillow

4.97

(491)

Google

4.88

(7.5K)

Show All

Reset all filters

Great people to work with responded back to any questions quickly made buying a house enjoyable. I really appreciate Regina and the crew that helped

Loan finally funded, but was charged for prepaid interest for days when funds were not available..... add that to the longer then needed process and the lack of communication and lies from originator and you have someone who will never use...

Reply from Owner

November 11th, 2025 12:00 AM

Hello Brad, we are sorry to hear about your recent loan experience. We would like to speak with you directly to review this matter in further detail. Please contact Corporate Customer Service at ~~**********************~~ for immediate assistance....

A first time home buyer like us is quite challenging and will need’s a lot of time. We thought it is not possible but from the pre approval till the closing time .. Naf staff has been really helpful, reassuring and responsive to all our inquiry....

Reply from Owner

February 11th, 2026 12:00 AM

Hello JheSai, we are happy to have assisted you with your home financing needs and recognition of the service you received from your loan team. Should you require any further assistance, please feel free to contact us directly. Respectfully,...

Very knowledgeable and a pleasure.

Shane was so great! He helped me and my boyfriend and was very helpful!

Reply from Shane Prince

October 27th, 2025 04:18 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

The staff made it that way. Patrick is a gem. Savannah was pleasant and kind.

Reply from Patrick Alberson

October 27th, 2025 07:39 PM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

Always available to answer any questions I have

Reply from Cesar Zarate

October 27th, 2025 04:24 PM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

Professional and made the home buying process effortless and efficient.

Nathan was very responsive throughout the transition.

Reply from New American Funding - Nathan Mille...

October 16th, 2025 04:58 PM

I'm very happy to hear you found my responsiveness helpful during the process, Cody. I always aim to keep communication clear and timely, and your feedback is much appreciated. If there's anything else I can assist you with now or in the future,...

I hesitate to writing a review for Newamerican Funding (NAF), as it is not one individual who caused a horrible experience for my client/consumer/buyers/mortgagors. This contract was nearly canceled by the Sellers as they grew very insecure...

2441–2450 of 45884

About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

Disclaimer