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Consumer Direct | Santa Ana, CA

Santa Ana, CA

4.81

(45,860)

Mortgage

Mortgage Loan Officer

Contact Info

(949) 208-8020

Santa Ana, CA

https://www.newamericanfunding.com/branches/tustin

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4.81

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Jonathan was great to work with throughout the transaction. He was professional, knowledgeable and quick to respond . Thanks!

Carl and Cindy were fantastic to work with and made the process as easy aa possible

Reply from Carl Velasquez

January 6th, 2026 08:02 PM

It's great to know that you found working with Cindy and me to be smooth and straightforward, Gregory. Making the process as simple as possible is always my goal, so your feedback is truly appreciated. If any questions or future needs arise,...

This was a smooth process with open communication.

Reply from Carlos Saavedra

January 6th, 2026 07:34 PM

I'm pleased to hear that the process went smoothly for you, Mellissa. Open communication is something I prioritize, so it's gratifying to know it made a positive impact on your experience. If you need any more assistance in the future, feel...

Great, and breaks stuff down so I understand if confused.

Reply from Jacob Fragoso

January 6th, 2026 06:05 PM

I'm glad to hear that my approach helped make things clearer for you. Breaking down complex information so it's easy to understand is something I strive for, and it's great to know it worked well from your perspective. If you ever need further...

Art was there during normal hours and after hours. Well spoken and knew what he was doing. A true team member.

Sharif, the loan officer, was truly exceptional throughout the entire process. From our very first interaction, he demonstrated outstanding professionalism, a warm and approachable personality, and a genuine willingness to help. He took the...

Reply from New American Funding - Wesley Light...

January 5th, 2026 03:09 PM

I appreciate your detailed feedback about Sharif's efforts throughout your loan process. It's encouraging to hear that his professionalism and clarity made a positive impact on your experience. It's essential for such a significant undertaking...

Alex wasn't too bad, except that everything he said turned out to be basically untrue due to Marvin McAdams multiple failures, asking for THE SAME DOCUMENTS multiple times, failing to meet the timelines that NAF set, and not following through...

Reply from Owner

February 11th, 2026 12:00 AM

Hello Bill, we appreciate you taking the time to provide us with your feedback regarding your recent loan experience with New American Funding. Our priority is to provide every customer with exceptional loan experience and sorry to learn your...

Don't trust this company. They will bend u over and give it dry.

Reply from Owner

February 11th, 2026 12:00 AM

We are sorry to learn of your loan experience and would like to speak with you directly to review this matter in further detail, Roger. Please contact our Corporate Customer Service Team at ~~************~~, ext. 7100, for further assistance. Respectfully,...

Samantha was very knowledgeable and a pleasure to work with. I have had a great experience with her across several transactions. She provides outstanding customer service.

Reply from Owner

February 11th, 2026 12:00 AM

Hello Hector, we appreciate your kind words regarding the service you received from Samantha. We value your feedback and the opportunity to assist with your home financing needs. Respectfully, Customer Service Management

Chris Crenshaw offered elite service. He and his team were fast, efficient, and deliberate! I will recommend him and his team to anyone who will listen!

Reply from Owner

February 11th, 2026 12:00 AM

Hello Joshua, we appreciate your kind words regarding the service that Chris and your loan team provided. Thank you for the recommendation and we look forward to assisting you with any future home financing needs. Please let us know if we can...

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About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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