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Consumer Direct | Santa Ana, CA

Santa Ana, CA

4.81

(45,847)

Mortgage

Mortgage Loan Officer

Contact Info

(949) 208-8020

Santa Ana, CA

https://www.newamericanfunding.com/branches/tustin

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4.81

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Walk me through every process.I had a question about

Reply from New American Funding - Nathan Mille...

March 5th, 2026 03:04 PM

Thanks for your kind review, Adam, I appreciate you taking the time! I will be in touch as soon as another opportunity presents itself to reduce your rate/payment. Feel free to contact me in the meantime should you have any questions. Have...

This is my second time working with Art, and he provided excellent service both times. He is accessible and promptly answers any questions. I appreciate his positive and thorough response to my morgage needs. Thank you, Art! Amazing service...

I had an outstanding experience with my loan refinance team from start to finish. They were professional, responsive, and incredibly knowledgeable throughout the entire process. Every question I had was answered clearly and promptly, which...

It might have just been my difficult credit situation, but a little more communication from NAF could've been better. It just took a little longer than expected at a little over 2 months. The overall experience was okay but I really do blame...

Reply from New American Funding - Ken Ostrande...

March 4th, 2026 10:28 PM

thank you, I do agree

Mallory treated me like a friend. Very nice and personable. Answered all my questions and responded quickly. 5 stars!

Reply from New American Funding - Mallory Depu...

March 5th, 2026 04:55 PM

Thank you for your kind review, Melissa. It's great to know you felt comfortable and well-supported throughout the process. If there's anything else I can assist you with, don't hesitate to reach out.

I think the beginning information didn't match what the ending results were. We were told there would be no cost and that we would be able to skip a month so we would skip March. We had to pay $2,394.56 but the wire did not come to me in time....

I had a great experience with Jonathan as my loan officer. He was always available to answer any questions and guided me through the loan process. You can tell he takes pride in his work and has the customers best interest in mind. I would...

Reply from Jonathan Fabulich

March 16th, 2026 08:23 PM

Walker, I'm glad to know that you had a positive experience working with me as your loan officer. It’s important to me that my clients feel supported throughout the loan process, so I'm pleased to hear I was able to assist you effectively....

Communication and friendliness and professionalism.

Reply from Karim Halawi

March 16th, 2026 04:46 PM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

communication could have been a little better, a simple email response goes a long way, process was much longer than past refinances we have done

Reply from Cristian Castor

March 16th, 2026 08:14 PM

Bruce, I understand your concerns about communication and the timeline of the process. It's important to me that clients feel informed and supported throughout. I appreciate your feedback and am committed to improving in these areas. If there's...

Scott was very helpful and responsive on our questions and concerns as well as info that he shared with us on his own

Reply from Scott Monroe

March 16th, 2026 08:37 PM

It's great to know that I could assist you with your questions and concerns, Donald. Ensuring that you have all the necessary information during your process is a priority for me. If there's ever more you need to discuss or any further assistance...

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About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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