Max Ortiz

Name: Consumer Direct | Santa Ana
Address: 1 MacArthur Place Suite 800, Santa Ana, California, 92707
Telephone: +1-800-450-2010
Rating: 4.81

Pre-Approvel Advisor

Consumer Direct | Santa Ana

4.81

(7)

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha...... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(800) 450-2010

Santa Ana, CA

https://www.newamericanfunding.com/mortgage_loans/maxortiz/

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4.81

(7)

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Experience.com

4.81

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I would like to take a moment to provide feedback on the excellent service that Max Ortiz provided to me and my family.After entering escrow, we realized that our previous lender was not giving us accurate information and was not helpful at...

Reply from Max Ortiz

June 22nd, 2026 08:58 PM

Manuel, I'm very grateful for your feedback and happy to have been able to assist you and your family during such a crucial time. It's great to hear that I could provide peace of mind and help ensure a smooth closing process. Your kind words...

Was communicating with me agent and my buyers so no questions from any of us

Buying a house is a stressful process that the team at NAF made very easy by making the purchase as simple as possible and helping make the daunting tasks simple, and when i had questions or concerns (and there were many) Max was always there...

Reply from Max Ortiz

May 20th, 2026 04:02 PM

Jordon, I'm grateful for your kind words and appreciate you sharing your experience. It's good to know that I could help make the home buying process easier for you. Thank you for recommending me; I'm always here if you have any more questions...

All questions and concerned were answere.

Reply from Max Ortiz

April 27th, 2026 02:13 PM

Trung, I'm pleased I could address your questions and concerns. If there's anything else you need or if you have further feedback, please feel free to reach out to me directly.

The sincerity and patience of Maxs ability to communicate the process of purchasing a home, and aligning the financial resources to show the transparency needed for underwriting was excellent. He also created a sense of comaradery or advocacy...

Reply from Max Ortiz

March 25th, 2026 07:13 PM

Michael, I'm truly grateful for your kind words and for taking the time to share your experience. It's rewarding to know that my efforts in guiding you through the home purchasing process were helpful. I’m glad I could be there to answer your...

we have Max not only a difficult request (asking to match lower lender) but in a tough environemnt (rushed time). He sustained his professionalism , communication was great and he took care of us all the way past the end.

Reply from Max Ortiz

March 16th, 2026 02:16 PM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.