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Consumer Direct | Santa Ana, CA

Santa Ana, CA

4.81

(45,847)

Mortgage

Mortgage Loan Officer

Contact Info

(949) 208-8020

Santa Ana, CA

https://www.newamericanfunding.com/branches/tustin

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4.81

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4.8

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Carlos was the best, he kept me informed and our client. Thank you for making this so easy

Blair and Stephanie answered any and all questions and were always incredibly responsive and professional.

Reply from Blair Bates

March 18th, 2026 01:13 PM

Kingston, thank you for highlighting your experience with the responsiveness and professionalism you encountered. I'm happy to hear that both Stephanie and I were able to address all of your questions effectively. If there's anything more you...

Jeanette walked me through the process and gave a thourough and easily understandable breakdown at each step. With her guidance, I was able to confidently make informed decisions. As a first-time home buyer, this was everything.

Reply from New American Funding - Jeanette Rui...

March 9th, 2026 01:29 AM

I'm so glad. Can't thank you for the opportunity to help! I will be in touch and congratulations again :)

Shawn and Kathy made everything run smoothly. they kept me posted every step of the way and Shawn went above and beyond to iron out a potential problem. thanks for the winderful experience

Reply from Shawn Budd

March 17th, 2026 01:22 PM

It was my pleasure to help make the process smooth for you, and I'm grateful for the kind words about Kathy and me. Addressing any potential challenges promptly is always a priority, and I'm glad it contributed to your positive experience....

Janice was an absolute pleasure to work with! She was super helpful and brought a high level of positive support throughout the process!

Reply from Janice Bae

March 16th, 2026 07:49 PM

Matthew, I appreciate your kind words and am glad to hear that I could provide the support you needed throughout the process. It was a pleasure working with you, and I'm grateful for the opportunity. Should you have any questions or need assistance...

Kaitlyn does a great job at communicating and keeping everyone up-to-date on the transaction.

Very friendly and helpful

Reply from Carl Velasquez

March 16th, 2026 03:32 PM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

It was relatively straight forward. The constant changing of the loan amount from the initial estimate to closing was a bit annoying, but other than that it went smoothly.

Reply from Jeff Donohue

March 16th, 2026 02:30 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

The whole process was smooth and my clients had a good experience!

Reply from New American Funding - Kyle Jones

March 6th, 2026 02:34 PM

It's great to hear that the process went smoothly and that your clients had a positive experience, Jay. Ensuring a seamless experience is what I aim for, so I'm glad to know it was helpful. If you or your clients need anything further, please...

Questions answered promptly. I felt that the team worked to get the best value.

Reply from Michael Viveros

March 16th, 2026 08:10 PM

I appreciate your feedback, Andrew. I'm glad you felt supported and received prompt answers to your questions. It's important to me that you experienced a sense of value throughout your time working with us. If there's anything further you...

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About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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