Consumer Direct | Santa Ana's Cover Image

Consumer Direct | Santa Ana, CA

Santa Ana, CA

4.81

(45,835)

Mortgage

Mortgage Loan Officer

Contact Info

(949) 208-8020

Santa Ana, CA

https://www.newamericanfunding.com/branches/tustin

Search Reviews

Write a Review

4.81

(45,835)

Filter by Date

Range

Filter by Rating

Experience.com

4.8

(37.8K)

Zillow

4.97

(491)

Google

4.88

(7.4K)

Show All

Reset all filters

Zachary and Nina made this experience for us.a great experience.And more than that. It was a blessing to have the reassurance that we were in great hands, and that all of our concerns and questions were addressed.

Reply from Zachary Adams

May 14th, 2026 03:41 PM

John, I'm pleased to know that you felt reassured and well taken care of throughout the process with Nina and me. Your kind words mean a lot, and I'm grateful for the opportunity to assist you. Thank you for trusting us at New American Funding....

Kari and Duc answered all my questions Also helped me get the best service!

Reply from Kari Schlagheck

May 14th, 2026 02:08 PM

Katelyn, I'm glad to hear that Duc and I could assist you and provide great service. Your kind words mean a lot, and if you have any more questions or need further help, please feel free to reach out.

Very responsive to our requests

I worked with George on my home loan, and I was really impressed. Even with a newborn at home, he was always responsive, helpful, and professional. I really appreciate his dedication, and I’d definitely recommend him!

Reply from George Nguyen

May 4th, 2026 07:48 PM

Thank you, Juan, it was a real pleasure working with you and your family. I'm glad to hear that you felt supported and found my dedication helpful, even during a busy time. If you have any future needs or questions, please feel free to reach...

Had a great first interaction with Joe and when my first choice lender didn't work out, I was pleased to do business with Joe.

Reply from Joe Morris

May 13th, 2026 05:33 PM

Johnathan, I'm grateful for your kind words and pleased that I could assist you when you needed a new lender. If there's anything more I can do to support you, please don't hesitate to reach out.

Never dealt with the loan processor Ahn so I don't have much to say about that person. I dealt with Ken. Overall my experience was very positive and very good.

Reply from New American Funding - Ken Ostrande...

May 3rd, 2026 06:22 PM

Thank you for both of us.

Everyone was open minded to listen it was a great experience thank you both Michael and Linda Mitchell

Reply from Jullian Moss

May 13th, 2026 08:08 PM

I'm glad to hear that you had a great experience, Michael. It's appreciated to know that both Linda and I could contribute positively by being open-minded and attentive. Thank you for your kind words, and if you need anything else, please reach...

Carlos stayed in touch with us throughout the process, and answered all of our questions. I t was a pleasure working with him. Thanks Carlos!

Reply from Carlos Saavedra

May 13th, 2026 08:43 PM

I'm grateful for your kind words, Lance. It was a pleasure working with you as well, and I'm glad I could assist by staying in touch and answering your questions. If you ever need further assistance, feel free to reach out.

Jenny is the best to work with. I trust her a lot and have worked with her several times and keep returning to her for my loan servicing needs.

Reply from New American Funding - Jenny Cho

May 4th, 2026 03:15 PM

Thank you for your kind words, Julia. I'm happy to know that you trust me with your loan servicing needs and have chosen to work with me multiple times. If there's anything else I can assist you with, please don't hesitate to reach out.

Better communication, sometimes I could not get ahold of anyone and they took forever to reply. Also more accurate estimates on certain numbers would be nice.

Reply from Shawenti Sheats

May 12th, 2026 08:26 PM

Jason, I appreciate your feedback and am sorry to hear that communication and estimates weren't as timely or accurate as expected. Please feel free to reach out to me directly if you have any further concerns or if there's anything specific...

1001–1010 of 45835

About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

Disclaimer