Plano West, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Kristen was really great to work with. She provided prompt responses to questions and explained the process well. She was very helpful and I really felt like she was on my side.
Reply from Kristen Walther-Merkins
October 6th, 2025 10:31 AM
I'm grateful for your kind words and feedback. I'm glad to hear that you felt supported and that I could provide helpful guidance throughout the process. If you ever have more questions or need assistance in the future, please feel free to...
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Rob's personality make client feel comfortable.
Reply from Rob Rothrock
October 6th, 2025 02:33 AM
I appreciate your feedback and I'm glad to hear that my approach made you feel comfortable. It's important to me that clients feel at ease during the mortgage process. Thank you for sharing your thoughts!
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Rob was so kind and patient with me during this process. As a first time home buyer I had many questions, but he always went out of his way to reach out and help me understand. I am so appreciative of him and his partnership.
Reply from Rob Rothrock
October 5th, 2025 11:56 PM
I'm grateful for your kind words and am glad to hear that my efforts made a difference in your experience as a first-time homebuyer. It's important to me that you felt supported throughout the process, and I'm pleased I could provide the patience...
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Clay was fantastic to work with and a huge asset for us throughout our home buying process. We couldn't recommend working with him more!
Reply from Clay Payne
October 5th, 2025 02:19 PM
It's wonderful to hear that you found my support valuable during your home buying journey. I appreciate your recommendation and am pleased I could assist you effectively. If there's anything else you need, please reach out.
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Clay was a phenomenal partner in our home buying process! He is trustworthy, knowledgeable and communicates clearly. We were always kept well informed on how our loan was progressing, which was much appreciated. I would highly recommend his...
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April made our experience amazing. It was stressful enough buying a house but let me tell you April was amazing. She had everything worked out and then we had a little snag on the day of closing with funding. April called me and my wife and...
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Reply from April Myrick
October 5th, 2025 10:33 AM
Thank you for sharing your experience, Jordan. I'm really glad to hear that I could assist you and your wife during the closing process, especially through the final hurdles. It's important to me to ensure everything goes smoothly, and I'm...
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Communication was great. Thanks!
Reply from Clay Payne
October 4th, 2025 04:26 PM
I appreciate your feedback on the communication aspect. If there's anything more I can assist you with, please don't hesitate to let me know.
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I had the pleasure of working with Sam on a recent transaction, and he made the process incredibly smooth from start to finish. He was efficient, proactive, and always kept communication clear and timely. Thanks to his professionalism and dedication,...
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Reply from Sam Brock
October 4th, 2025 11:26 AM
Your feedback means a lot to me, Liz. I'm really glad you found the process smooth and appreciated the clarity and timeliness of our communication. It's important to me to ensure everything moves seamlessly for everyone involved. Thank you...
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Kellie has options for so many different loan products and can guide you through the best choices for your needs and budget. She is personable, professional, and has great communication skills. As a real rstate estate Broker, I've closed used...
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Reply from Kellie Buchanan
October 3rd, 2025 08:10 PM
Denni, your feedback truly means a lot to me. I'm pleased to hear that I've consistently met your expectations and helped guide you and your clients through the lending process effectively. Your trust as a real estate broker in choosing me...
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She is the Best .. seamless and timely communication and deliverable, well informed and know what she is doing..
Reply from Kellie Buchanan
October 3rd, 2025 06:31 PM
Hasan, I appreciate your kind words. I'm glad to hear that you valued the seamless communication and timely service. It's important to me that you felt well-informed throughout the process. Thank you for your feedback, and if you have any questions...
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531–540 of 8082
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
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