Plano West, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture...... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
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Fast and efficient.
Kelsey and her team are the best! Alwasy communicative and very easy to work with. Thank you for taking care of my clients.
for
Rick and his team were always one step ahead of the loan process. Communication process by phone or email was outstanding. Rick even went the extra mile to be present at closing to meet us in person, it was a pleasure to have him With use every...
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Reply from Rick Oaks
July 6th, 2026 07:46 PM
Thank you, sir!
It was a pleasure working with and meeting you both at closing! We hope you love your new home and we're always a call away should you need anything!
Kelsey, Emma and the team were so easy to work with. We received our pre-approval within two days. The efficiency and communication made the overall experience very easy.
She was knowledgeable, responsive, and always took the time to explain each step, making what could have been a stressful experience feel straightforward and manageable. She was proactive in keeping us informed, answered our questions quickly,...
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Reply from Kelsey Acosta
July 7th, 2026 05:18 PM
Matthew, I'm pleased to hear that you felt informed and confident throughout the process. It's important to me to provide clarity and support at every step. Thank you for your kind words, and if you have any more questions or need assistance...
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for
Promptness, completion with a short closing date and excellent communication with my clients and with me.
Reply from Rick Oaks
July 6th, 2026 03:13 PM
Kathy, Thank you for the kind words! It is always a pleasure working with you. We appreciate your business and can't wait to do it again!
Lauren and her team are absolutely amazing. That was definitely the best experience I've ever had with a lender, particularly with how complicated our portfolio can be. I recommend and will forever refer to her.
Reply from Lauren Stamper | The Tish Ashley Te...
July 6th, 2026 07:18 PM
James, I'm grateful for your kind words and am pleased to hear that you had a great experience with my team and me. Thank you for your recommendation and trust, especially given the complexities of your portfolio. Your referrals are truly valued!...
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We made it to the closing table.
Reply from Lauren Stamper | The Tish Ashley Te...
July 6th, 2026 01:21 PM
Everett, I'm happy to hear you made it to the closing table. Thank you for sharing this milestone with me!
The team was so supportive and made the whole process so seamless!!
Reply from Lauren Stamper | The Tish Ashley Te...
July 6th, 2026 01:10 PM
Katie, I'm glad to hear that you found the team supportive and the process seamless. Thank you for sharing your positive experience with us!
I've worked with Kelsey on multiple transactions and she delivers every time. Quick, communicative, and a pleasure to work with. My buyers are always in good hands!
Reply from Kelsey Acosta
July 6th, 2026 04:46 PM
Hector, I'm glad to hear that you've had such positive experiences working with me on multiple transactions. It's great to know that your buyers feel well taken care of. If there's anything else I can assist you with, please feel free to reach...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
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0 Professionals at Plano West
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