Plano West, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
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First time buyer here and Molly was super helpful through out the entire purchasing process. it's a bit nerve wrecking as first time buyers but she happily answered all our questions (and we had a lot) with her professional opinion and really...
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Very professional and pro-active staff.
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The transactino went smothly
Everyone was super kind and communicative, it made the process very easy.
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Excellent communication and explanations
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Luke was so helpful in working quickly and explaining everything to us as first time homeowners! I never felt like a burden or inconveneince even though I had plenty of questions. He also gave us great advice!
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I appreciate how accessible Luke was, and how he kept in touch with me as the buyers' agent throughout the entire process. Thank you, Luke!
tracee, you were great at communicating and taking my calls and other realtors calls promptly. Thank you so much.
Reply from Tracy Chairez
July 28th, 2026 05:40 PM
Charisse, I'm thankful for your kind words. It's great to hear that my communication and responsiveness met your needs. If you have any more questions or need assistance, feel free to reach out.
Tracy was very accommodating and answered all of frivolous questions with a smile (could hear it in her responses).
Reply from Tracy Chairez
July 28th, 2026 04:11 PM
Lorenzo, I'm happy to know that you felt accommodated and that I could answer your questions in a way that made you feel at ease. Your feedback is appreciated, and I'm here if you have any more questions.
Easy process, great communication and collaboration! Thanks for all your help
Reply from Lauren Stamper | The Tish Ashley Te...
July 27th, 2026 01:53 PM
Adam, I appreciate your kind words about the easy process and great communication. I'm happy to have been able to assist you and collaborate effectively. Thank you for sharing your experience!
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
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