Plano West, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
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Reviews from Web
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April has been amazing and has helped us at every step. She has patiently listened to us and explained us every process and guided us in right direction.
Great communication, and nice team to work with. Held our hand the whole process Start to finish.
Reply from Lauren Stamper | The Tish Ashley Te...
October 6th, 2026 04:49 PM
John, I'm happy to hear that you appreciated our communication and enjoyed working with the team. At Highlands Residential Mortgage, Ltd., it's important to us that you feel supported throughout the entire process.
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Luke Hamlett has received a review with 5 star rating from Russell R
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"Luke is everything you want in a mortgage professional: professional, responsive, and relentless when it comes to solving challenges. He navigated our deal with ease and delivered on his promise—closing our real estate transaction on time...
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Reply from Luke Hamlett
October 6th, 2026 04:45 PM
I'm grateful for your kind words, Russell. It's wonderful to know that I could make the mortgage process manageable and deliver on time for your real estate transaction. At Highlands Residential Mortgage, Ltd., we strive to provide professional...
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Just a friendly communication and the willingness to keep working for me to make things work, even when things were stressful on my end
Reply from Tracy Chairez
October 5th, 2026 05:43 PM
David, I appreciate your feedback and I'm glad my communication and commitment were helpful during the process. At Highlands Residential Mortgage, Ltd., ensuring a supportive experience is important, especially in challenging situations.
Very difficult loan. Great job
Reply from David Starkey
October 1st, 2026 06:36 PM
Thanks Jason! I truly appreciate your partnership and the opportunity to work together to get this one across the finish line!
Great guy to work with. Made the whole process easy.
Reply from David Starkey
October 1st, 2026 05:05 PM
I truly appreciate you trusting me with your mortgage and taking the time to share your experience. It was a pleasure working with you and knowing I helped make the process easy means a lot.
Tracy was very helpful and responsive. It went great and we would definately use her in future for mortgage services.
Reply from Tracy Chairez
October 2nd, 2026 08:20 PM
Christine, thank you for your kind words. I'm pleased to hear that you found my assistance helpful and responsive. It's wonderful to know you'd choose Highlands Residential Mortgage, Ltd. for future services.
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Robert provided outstanding service throughout the entire mortgage process for our new home. He was professional, responsive, knowledgeable, and always available to answer our questions. He made what can be a stressful process feel smooth and...
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Reply from Rob Rothrock
October 1st, 2026 02:56 PM
Antonio, I'm grateful for your kind words about my service during your mortgage process. It's nice to know that you found the experience smooth and straightforward with Highlands Residential Mortgage, Ltd. If you have any future questions or...
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The communication and willingness to answer any questions that we had.
Reply from Rick Oaks
September 28th, 2026 03:28 PM
I appreciate your feedback, Ruben. It's important to me that communication is clear and all your questions are addressed throughout the process. I'm glad to know you felt supported with Highlands Residential Mortgage, Ltd.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
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