Plano West, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM(Open now)
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Reviews from Web
Just a friendly communication and the willingness to keep working for me to make things work, even when things were stressful on my end
Very difficult loan. Great job
Reply from David Starkey
October 1st, 2026 06:36 PM
Thanks Jason! I truly appreciate your partnership and the opportunity to work together to get this one across the finish line!
Great guy to work with. Made the whole process easy.
Reply from David Starkey
October 1st, 2026 05:05 PM
I truly appreciate you trusting me with your mortgage and taking the time to share your experience. It was a pleasure working with you and knowing I helped make the process easy means a lot.
Tracy was very helpful and responsive. It went great and we would definately use her in future for mortgage services.
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Robert provided outstanding service throughout the entire mortgage process for our new home. He was professional, responsive, knowledgeable, and always available to answer our questions. He made what can be a stressful process feel smooth and...
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Reply from Rob Rothrock
October 1st, 2026 02:56 PM
Antonio, I'm grateful for your kind words about my service during your mortgage process. It's nice to know that you found the experience smooth and straightforward with Highlands Residential Mortgage, Ltd. If you have any future questions or...
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The communication and willingness to answer any questions that we had.
Reply from Rick Oaks
September 28th, 2026 03:28 PM
I appreciate your feedback, Ruben. It's important to me that communication is clear and all your questions are addressed throughout the process. I'm glad to know you felt supported with Highlands Residential Mortgage, Ltd.
Lauren was very responsive . We had a couple of situations that required some brainstorming and she took charge with a solution My Buyer was very pleased with the processs Even commented that Buying a house is Fun!
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Reply from Lauren Stamper | The Tish Ashley Te...
September 29th, 2026 02:01 PM
Lisa, I'm glad to hear that both you and your buyer had a positive experience and found the process enjoyable. At Highlands Residential Mortgage, Ltd., I strive to be responsive and proactive in finding solutions, so it's great to know that...
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Lauren and her team were very professional and knowledgeable about helping us close on our home. Every step of the way, the Highland mortgage ensured that we were educated and informed on next steps.
Reply from Lauren Stamper | The Tish Ashley Te...
September 29th, 2026 01:59 PM
Sarah, I'm pleased to know that you found our team at Highlands Residential Mortgage, Ltd. professional and knowledgeable throughout your home closing process. It's important to me that you felt educated and informed every step of the way....
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Communication and answering his phone.
Reply from Rick Oaks
September 26th, 2026 04:12 PM
I'm pleased to know that you found my communication and responsiveness helpful, Marygold. At Highlands Residential Mortgage, Ltd., I always aim to be available and provide clear communication to support my clients' needs.Thanks for referring...
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Rick is the best! I was extremely scared to get another opinion because the other 2 companies I went through the person was not friendly or the other person would get aggravated when i adked any questions . I have necer gone through this process...
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Reply from Rick Oaks
September 25th, 2026 03:19 PM
I'm so glad I could help make the process easier for you, Samantha. At Highlands Residential Mortgage, Ltd., we aim to provide a supportive and patient experience, especially for those going through it for the first time. Thank you for your...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
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