Kelsey Acosta
Highlands Residential Mortgage, Ltd.
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture...... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Kelsey and her team are the best! Alwasy communicative and very easy to work with. Thank you for taking care of my clients.
Kelsey, Emma and the team were so easy to work with. We received our pre-approval within two days. The efficiency and communication made the overall experience very easy.
She was knowledgeable, responsive, and always took the time to explain each step, making what could have been a stressful experience feel straightforward and manageable. She was proactive in keeping us informed, answered our questions quickly,...
read more
Reply from Kelsey Acosta
July 7th, 2026 05:18 PM
Matthew, I'm pleased to hear that you felt informed and confident throughout the process. It's important to me to provide clarity and support at every step. Thank you for your kind words, and if you have any more questions or need assistance...
read more
I've worked with Kelsey on multiple transactions and she delivers every time. Quick, communicative, and a pleasure to work with. My buyers are always in good hands!
Reply from Kelsey Acosta
July 6th, 2026 04:46 PM
Hector, I'm glad to hear that you've had such positive experiences working with me on multiple transactions. It's great to know that your buyers feel well taken care of. If there's anything else I can assist you with, please feel free to reach...
read more
The communication was A+++
Reply from Kelsey Acosta
July 6th, 2026 12:45 PM
Donald, I'm pleased to hear that you found the communication to be top-notch. It's important to me that my clients feel well-informed throughout the process. If you ever have more questions or need assistance, I'm here to help.
Kelsey and team were so easy to work with and kept us updated throughout the entire process so we knew what was going on behind he scenes and what to expect next. This was our first home-buying experience so that was so invaluable as we went...
read more
Reply from Kelsey Acosta
July 6th, 2026 05:34 PM
Thompson, I'm grateful for your kind words and happy to hear that your first home-buying experience was smooth and transparent. It's important to me that you felt comfortable and informed throughout the process. If you have any more questions...
read more
Kelsey and her team were very communicative and helpful!
Reply from Kelsey Acosta
July 6th, 2026 08:28 PM
Katherine, I appreciate your kind words about the communication and helpfulness you experienced. It's my goal to ensure a smooth process for you, and I'm glad that you felt supported by my team and me. If you ever need further assistance, please...
read more
Great communication with clients all the way through the process. Couldn't ask for a better person to go through the home buying process with.
Reply from Kelsey Acosta
June 29th, 2026 02:16 PM
Paul, I appreciate your kind words about the communication throughout the home buying process. I'm grateful to have been a part of your journey, and I'm here if you need any assistance in the future.
This was my first time buying a home and you made the process very simple to understand and very quick.
Reply from Kelsey Acosta
April 29th, 2026 07:07 PM
Owen, I'm happy to know that I could help make your first home-buying experience simple and quick. If you have any more questions or need assistance in the future, please don't hesitate to reach out.
the entire Team Kelsey - was amazing!
always communicating and following up. Eventhough this was a small mortgage loan amount.
Reply from Kelsey Acosta
March 20th, 2026 01:48 PM
Jose, I'm glad to know that the communication and follow-up met your expectations, even for a smaller mortgage loan. Ensuring that every client feels supported is important to me. If there's anything else you need in the future, please feel...
read more
10 of 65
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
Conventional Loans
View All
Search Rank ScoreLearn More →
209
/850
Search Rank Score
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 1774334
Disclaimer
