Kelsey Acosta
Highlands Residential Mortgage, Ltd.
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture...... Show More
Location & Business Hours
Friday
8:30 AM to 5:00 PM
Saturday
closed
Sunday
closed
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Reviews from Web
This was my first time buying a home and you made the process very simple to understand and very quick.
Reply from Kelsey Acosta
April 29th, 2026 07:07 PM
Owen, I'm happy to know that I could help make your first home-buying experience simple and quick. If you have any more questions or need assistance in the future, please don't hesitate to reach out.
the entire Team Kelsey - was amazing!
always communicating and following up. Eventhough this was a small mortgage loan amount.
Reply from Kelsey Acosta
March 20th, 2026 01:48 PM
Jose, I'm glad to know that the communication and follow-up met your expectations, even for a smaller mortgage loan. Ensuring that every client feels supported is important to me. If there's anything else you need in the future, please feel...
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Working with Kelsey and team was a fantastic experience from start to finish. Their communication was excellent, they kept everyone informed throughout the process, and ensured a smooth and timely closing. My clients felt supported every step...
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Reply from Kelsey Acosta
March 17th, 2026 07:21 PM
Claudia, I'm pleased to hear that my communication and support made the process smooth and timely for you and your clients. Assisting you from start to finish was a priority, and I'm glad you felt well-informed throughout. I'm looking forward...
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Kelsey was awesome!! Incredibly smooth process and loved seeing her at the closing table :)
Reply from Kelsey Acosta
March 2nd, 2026 02:30 PM
I'm pleased to hear that the process went smoothly for you, Adam. It was a pleasure to be there at the closing table and ensure everything was in order. If you have any future questions or need assistance, feel free to reach out.
Quick action, answered questions promptly
Reply from Kelsey Acosta
January 14th, 2026 06:44 PM
Blake, it's great to hear that you appreciated the quick response and prompt answers to your questions. I always strive to address any concerns swiftly and efficiently. If there's anything further I can assist with, just let me know.
Communication
Reply from Kelsey Acosta
December 19th, 2025 02:33 PM
I'm glad you found the communication effective. Ensuring clear and open channels is a priority for me. If there's anything else you need or want to discuss, please don't hesitate to reach out.
Fast and very easy to communicate.
Reply from Kelsey Acosta
December 18th, 2025 04:48 PM
I appreciate you highlighting the speed and ease of our communication. It's important to me to make the process as smooth as possible for everyone I work with. If there's anything else you need or any questions you have, feel free to reach...
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Kelsey and her team are truly the best! Always communicative and available to answer questions, and have made this process a breeze for my clients. THANK YOU!
Reply from Kelsey Acosta
December 16th, 2025 05:20 PM
Caroline, I'm glad to know that my team's communication and support have been helpful in making the process easy for your clients. Your appreciation means a lot, and I'm always here to assist with any questions or future needs you may have....
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Kelsey and her team were amazing! From start to finish they provided excellent advice, service and support. Our home buying experience was made so much easier by them and we will use her team in the future for refinancing or the purchase of...
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Reply from Kelsey Acosta
December 16th, 2025 02:37 PM
Geoffrey, I'm pleased to hear that the support and advice from my team and me made your home buying experience easier. It's rewarding to know you'll consider reaching out to us again for refinancing or future purchases. If you have any further...
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Loved that she was able to turn nothing into something within a manner of weeks. Super appreciative of her and Emma's help through this transaction
Reply from Kelsey Acosta
December 11th, 2025 03:51 PM
Deon, I'm pleased to hear that our efforts made a positive impact on your experience. It’s wonderful to know that Emma and I could assist you effectively in making things work within a short timeframe. If there's anything you need further assistance...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
Conventional Loans
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Search Rank ScoreLearn More →
185
/850
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Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 1774334
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