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Plano West in Allen, TX

Plano West, Allen, TX

A Higher Standard of Lending

Allen, TX
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Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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5 Star
97%
4 Star
2%
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0%
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Reviews from Web
  • W
    Wayne S
    Alvarado, TX
    Posted on October 9th, 2025 12:58 PM
    Fast responds and very informative!
    Reply from Tracy Chairez
    October 13th, 2025 02:10 PM
    Wayne, thank you for the feedback. I'm pleased that my responses were quick and provided the information you needed. If there's anything further I can assist you with, don't hesitate to let me know.
  • M
    Misty L T
    Little Elm, TX
    Posted on October 7th, 2025 01:01 PM
    Luke was incredible to work with he went above and beyond every step of the way!
    Reply from Luke Hamlett
    October 7th, 2025 07:41 PM
    Thank you, Misty! Welcome to Texas!! Please don't hesitate to call, text, or email us if we can help with anything at all. We're also happy to give restaurant recommendations lol.
  • C
    Carol M
    Frisco, TX
    Posted on October 6th, 2025 05:06 PM
    Cherie is always available for any questions I have or my clients have, she is always there to help! I will always use Cherie as my lender!
    Reply from Cherie Pheiffer
    October 9th, 2025 05:07 PM
    Your feedback means a lot to me, Carol. I'm glad to hear that my availability and support made a positive impact for you and your clients. It's my goal to assist however I can, and knowing that you plan to continue working with me is greatly...
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  • R
    Rene D H
    Garland, TX
    Posted on October 6th, 2025 12:36 PM
    Lauren and her team were extremely responsive, on top of all the mortgage tasks, and were great at communicating with me and answering any questions I had. The entire process went very well with no issues.
    Reply from Lauren Stamper | The Tish Ashley Te...
    October 9th, 2025 12:38 PM
    It's encouraging to know that you found the communication and responsiveness effective, Rene. I'm pleased to hear that your mortgage process went smoothly without any issues. If you have any further questions or need assistance in the future,...
    read more
  • Encompass
    A
    Alexander G
    Irving, TX
    Posted on October 6th, 2025 12:15 PM
    Im glad that Mr. Brock has helped me explain how many things work when I was clueless. Gave me the best course of of action to take and i am grateful for that ! He would answer many questions I had big or small . He made the process ao so much...
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    Reply from Sam Brock
    October 9th, 2025 05:01 PM
    Thank you for your kind words, Alex. And congratulations on the great home! I'm truly glad I could help clear the way for you and filter out all the noise to make things clearer and guide you through the process—your trust means a lot, and...
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  • G
    Gilad S
    Wylie, TX
    Posted on October 6th, 2025 10:09 AM
    She helped make the process quick, easy and clear.
    Reply from Kristen Walther-Merkins
    October 9th, 2025 08:49 PM
    I appreciate your feedback, Gilad. I'm pleased to hear that you found the process quick, easy, and clear. If any further questions come up or you need assistance in the future, don't hesitate to reach out.
  • J
    Justin T B
    BENBROOK, TX
    Posted on October 6th, 2025 03:18 AM
    From the very start of the home search to the home buying process, David was a tremendous support! He made a very stressful and difficult endeavor seem easy and execute smoothly. David was always readily available to answer all of our questions...
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    Reply from David Starkey
    May 12th, 2026 09:56 PM
    Thank you so much Justin! I’m thrilled to hear your home-buying experience felt smooth and supported. It was a pleasure working with you and Hannah, and I’m grateful to have been part of your journey—congratulations on your new home!
  • N
    Nicholas F L
    Dallas, TX
    Posted on October 4th, 2025 01:10 PM
    Luke was fantatsic. He was always responsive to communication. He was very proactive in explaining next steps, my options, and the current enviroment that we are in. I can't say enough good things!
    Reply from Luke Hamlett
    October 7th, 2025 01:11 PM
    Nicholas, I appreciate your feedback. I'm glad I could provide clear communication and guidance throughout the process. Keeping you informed and understanding your options is important to me. If you need any further assistance in the future,...
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  • M
    Morgan G
    Posted on October 3rd, 2025 11:34 PM
    Rob was so kind and patient with me during this process. As a first time home buyer I had many questions, but he always went out of his way to reach out and help me understand. I am so appreciative of him and his partnership!
    Reply from Owner
    October 9th, 2025 02:27 PM
    Thanks for the excellent review...it was a pleasure helping with your mortgage!
  • M
    Madison N
    Fort Worth, TX
    Posted on October 3rd, 2025 12:59 PM
    April was very knowledgeable and responsive. She was available to speak with us and answer questions timely and accurately. April made the mortgage process easy!
    Reply from April Myrick
    October 6th, 2025 12:59 PM
    Your feedback is greatly appreciated, Madison. I'm pleased that I could provide the support and information you needed during the mortgage process. Making things straightforward and clear is always my goal. If you have any further questions...
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  • 521–530 of 8082
    About
    Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do. We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer

    Equal Housing Opportunity

    An Equal Housing Lender | Highlands Residential Mortgage, Ltd is located at 950 W. Bethany Drive, Suite 800 - Allen, TX 75013. | NMLS Identifier # 134871 www.nmlsconsumeraccess.org | A Texas Limited Liability Company registered under The Texas Department of Savings and Mortgage Lending Division of Licensing | Operating with the following licenses: AL Consumer Credit License #21266; AR Combination Mortgage Banker-Broker-Servicer License #109369; Arizona Mortgage Banker License #BK-1011006; CA-Licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act, Finance Lender Licensee #4131240; CO Colorado Mortgage Company Registration #134871. Regulated by the Division of Real Estate.; DC Mortgage Lender License #MLB134871; FL Mortgage Lender License #MLD968; GA Mortgage Lender License/Registration #37908; IA Mortgage Banker License #2018-0120; IL Illinois Residential Mortgage Licensee NMLS ID MB.6761013R (www.nmlsconsumeraccess.org). License by the Illinois Division of Banking, 320 West Washington St., Springfield, IL 62786, (217) 782-3000.; IN-DFI Mortgage Lending License #30529; KS Mortgage Company License #MC.0025127; KY Mortgage Company License #MC390233; LA Residential Mortgage Lending License; MD Mortgage Lender License #06-20712; MI Licensed by the Mississippi Department of Banking and Consumer Finance #134871 / Minn. Stat. Ann. § 58A.20; MO Company License #16-2132; NC Mortgage Lender License #L-157614; NE Mortgage Banker License #NE134871; NJ-Licensed mortgage banker n.s.--N.J. Department of Banking #134871; NM Mortgage Loan Company License; OH General Loan Law Certificate of Registration #GL.502014.000; OH Residential Mortgage Lending Act Certificate of Registration #MBMB.850279.000; OK Mortgage Broker License #MB002229; OK Mortgage Lender License #ML010007; Oregon Mortgage Lender License ML-5891; SC-BFI Mortgage Lender / Servicer License #MLS – 134871; TN Mortgage License #115557; TX-Texas – SML Mortgage Banker Registration #134871 https://www.sml.texas.gov/ConsumerInformation/tdsml_consumer_complaints.html; VA- Virginia Broker License #MC-5729. Virginia Lender License NMLS ID MC-5729 (www.nmlsconsumeraccess.org) NMLS ID #40889VA; Pennsylvania Lender License #75616; WA Consumer Loan Company License #CL-134871. This is not an offer for extension of credit or a commitment to lend.