

Plano West, Allen, TX
A Higher Standard of Lending
Allen, TX

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Fast responds and very informative!
Reply from Tracy Chairez
October 13th, 2025 02:10 PM
Wayne, thank you for the feedback. I'm pleased that my responses were quick and provided the information you needed. If there's anything further I can assist you with, don't hesitate to let me know.
Luke was incredible to work with he went above and beyond every step of the way!
Reply from Luke Hamlett
October 7th, 2025 07:41 PM
Thank you, Misty! Welcome to Texas!! Please don't hesitate to call, text, or email us if we can help with anything at all. We're also happy to give restaurant recommendations lol.
Cherie is always available for any questions I have or my clients have, she is always there to help! I will always use Cherie as my lender!
Reply from Cherie Pheiffer
October 9th, 2025 05:07 PM
Your feedback means a lot to me, Carol. I'm glad to hear that my availability and support made a positive impact for you and your clients. It's my goal to assist however I can, and knowing that you plan to continue working with me is greatly...
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Lauren and her team were extremely responsive, on top of all the mortgage tasks, and were great at communicating with me and answering any questions I had. The entire process went very well with no issues.
Reply from Lauren Stamper | The Tish Ashley Te...
October 9th, 2025 12:38 PM
It's encouraging to know that you found the communication and responsiveness effective, Rene. I'm pleased to hear that your mortgage process went smoothly without any issues. If you have any further questions or need assistance in the future,...
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Im glad that Mr. Brock has helped me explain how many things work when I was clueless. Gave me the best course of of action to take and i am grateful for that ! He would answer many questions I had big or small . He made the process ao so much...
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Reply from Sam Brock
October 9th, 2025 05:01 PM
Thank you for your kind words, Alex. And congratulations on the great home! I'm truly glad I could help clear the way for you and filter out all the noise to make things clearer and guide you through the process—your trust means a lot, and...
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She helped make the process quick, easy and clear.
Reply from Kristen Walther-Merkins
October 9th, 2025 08:49 PM
I appreciate your feedback, Gilad. I'm pleased to hear that you found the process quick, easy, and clear. If any further questions come up or you need assistance in the future, don't hesitate to reach out.
From the very start of the home search to the home buying process, David was a tremendous support! He made a very stressful and difficult endeavor seem easy and execute smoothly. David was always readily available to answer all of our questions...
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Reply from David Starkey
May 12th, 2026 09:56 PM
Thank you so much Justin! I’m thrilled to hear your home-buying experience felt smooth and supported. It was a pleasure working with you and Hannah, and I’m grateful to have been part of your journey—congratulations on your new home!
Luke was fantatsic. He was always responsive to communication. He was very proactive in explaining next steps, my options, and the current enviroment that we are in. I can't say enough good things!
Reply from Luke Hamlett
October 7th, 2025 01:11 PM
Nicholas, I appreciate your feedback. I'm glad I could provide clear communication and guidance throughout the process. Keeping you informed and understanding your options is important to me. If you need any further assistance in the future,...
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Rob was so kind and patient with me during this process. As a first time home buyer I had many questions, but he always went out of his way to reach out and help me understand. I am so appreciative of him and his partnership!
Reply from Owner
October 9th, 2025 02:27 PM
Thanks for the excellent review...it was a pleasure helping with your mortgage!
April was very knowledgeable and responsive. She was available to speak with us and answer questions timely and accurately. April made the mortgage process easy!
Reply from April Myrick
October 6th, 2025 12:59 PM
Your feedback is greatly appreciated, Madison. I'm pleased that I could provide the support and information you needed during the mortgage process. Making things straightforward and clear is always my goal. If you have any further questions...
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521–530 of 8082
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
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