Plano West, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM(Open now)
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Even though our process was a tough and unusual one, every step of the way they kept me informed and shared what to do and how to handle things every step of the way. I would recommend this team to anyone any day.
Reply from Lauren Stamper | The Tish Ashley Te...
February 23rd, 2026 08:03 PM
I appreciate your recommendation, Justin. It's important to me that you're kept informed and supported throughout the process, even when it's a challenging one. If there's anything else I can assist you with in the future, please don't hesitate...
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As first-time home buyers, we were nervous going into the process, but Lauren and her team made everything feel smooth and manageable. Communication was clear, timelines were met, and we always felt supported. The whole experience was seamless...
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Reply from Lauren Stamper | The Tish Ashley Te...
February 23rd, 2026 02:35 PM
I'm grateful for your kind words, Lindsey. Ensuring a smooth and supportive process for first-time homebuyers is something I take to heart. I'm glad the communication and timelines met your expectations, making your experience seamless. Should...
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Catherine let me step-by-step through the loan process with patience and checked in with me to help me with forms that needed to be completed online. She came to closing on my new home because my realtor was not able to because of a conflicting...
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Great Communicator! Kept us informed throughout the lending process.
Reply from Clay Payne
February 19th, 2026 03:41 PM
I'm glad to hear that you felt well-informed throughout the lending process. Keeping clear lines of communication is something I prioritize, and I'm pleased it made a difference for you. If there's anything more you'd like to discuss, please...
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Rob was always readily available to speak when I had questions. Whether it was late at night on the weekdays or on the weekends. With it being our first home purchase we has so many questions and Rob did a great job of answering and explaining...
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Reply from Rob Rothrock
February 19th, 2026 01:56 PM
It's great to hear that I could assist you effectively during your first home purchase, Matthew. Making myself available to answer your questions was important to ensure the process was as seamless as possible for you. If there's anything more...
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Its simple, Robert made it great.
Reply from Rob Rothrock
February 18th, 2026 02:31 PM
Thank you for the feedback, Hendry. I'm glad to hear that your experience was a positive one. If there's anything more I can do for you, feel free to get in touch.
The constant communication through each phase of the process left us with very little anxiety. Questions were quickly addressed and answered Great customer service!
Reply from Tracy Chairez
February 17th, 2026 02:27 PM
I'm pleased that the communication throughout the process helped ease any anxiety, Jose. Addressing questions quickly and providing great customer service are priorities for me. If you ever need further assistance, don't hesitate to reach out....
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Sam made it great
Reply from Sam Brock
February 17th, 2026 07:35 PM
I appreciate your feedback, Charlie. I'm pleased to know you had a positive experience. If you ever have any questions or need assistance again, feel free to reach out.
Honestly and fast service
Reply from Lauren Stamper | The Tish Ashley Te...
February 16th, 2026 09:13 PM
Syed, I appreciate your feedback regarding the service you received. Speed and honesty are crucial aspects of my approach, and I'm glad they played a key role in your experience. Should you have any further questions or need assistance, feel...
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Timely and honest communication.
Reply from David Starkey
May 12th, 2026 09:56 PM
Thanks Zack! Wishing you all the best and good luck as you move forward with the construction of your new home—exciting times ahead!
361–370 of 8082
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
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