Rick Oaks
Sr. Loan Officer | NMLS# 172353|TX: 172353
Thank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resou... Show More
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I loved my experience with Rick! He was kind and straight forward . I was extremely stressed & wanted to give up several times but Rick & Andy did not allow me to quit they always found a solution. Rick was always encouraging and honest . I...
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Reply from Rick Oaks
September 3rd, 2026 04:06 PM
I'm thankful for your kind words, Eric. It's nice to hear that my support, along with Andy's, made a positive impact during such a stressful time. I'm glad we could help you find solutions and keep things moving forward. Your appreciation means...
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I highly recommend Rick! He was actually a second opinion lender we reached out to, and after speaking with him and feeling confident in his knowledge and the outcome he presented, we decided to move forward with him, and I’m so glad we did!...
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Reply from Rick Oaks
September 3rd, 2026 04:05 PM
Thank you so much for your thoughtful review, Ida. I'm pleased to hear that my approach made a positive impact and that you felt well-supported throughout the process. Building trust is essential, especially in real estate, and I'm grateful...
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Great communication and everything was completed in a timely manner to make our closing date .
Reply from Rick Oaks
August 31st, 2026 02:15 PM
I'm pleased to hear that the communication met your expectations, Donna, and that everything was completed on time for your closing date. Thank you for sharing your positive experience!
Great communication. The team kept things moving to ensure my timeline was met.
Reply from Rick Oaks
August 31st, 2026 02:14 PM
I'm pleased to hear that the communication and teamwork met your expectations, Gregory. Ensuring your timeline is met is always a priority for me. Thank you for sharing your experience!
Rick made our home buying process super easy and as stressless as possible. He will always be my go-to with home loans.
Reply from Rick Oaks
August 27th, 2026 04:04 PM
Thank you so much, Jerri! It is always a pleasure to work with a professional like you! Enjoy your beautiful new home and I'm always just a call away when you need me!
From the very first introductory phone call with Rick, I felt like I was in good hands. He was professional, courteous, confident in his and his team abilities, and always willing to talk through any questions or concerns. He promised that...
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Reply from Rick Oaks
August 12th, 2026 04:14 PM
I'm pleased to know you felt well-supported from our first call, Natalie. It's important to me that you had a stress-free home buying experience, and I'm grateful for your trust. Thank you for your kind words about my team and me at Highlands...
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For me this is a very intimidating experience that I knew nothing about but everything was explained well in detail and it seemed like they really wanted what was best for me. Would definitely recommend anytime
Reply from Rick Oaks
July 13th, 2026 02:52 PM
I'm pleased to know that you felt supported and informed throughout the process, Matthew. It's important to me that every step is clear and focused on your best interests. Thank you for recommending my services, and if you need anything in...
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Rick was always just a phone call or email away. He was always available and answered us anytime wr we called. He also called to check in with us which was nice. He truly cared about us during the process and went out of his way to stay involved....
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Reply from Rick Oaks
July 9th, 2026 04:58 PM
Thank you Jami! It was our pleasure to assist with your purchase, and we hope you love your new home and commute! ;) I'm always here if and when you need me and I'll let you know the next time I'm out in east Texas!
Rick and his team were always one step ahead of the loan process. Communication process by phone or email was outstanding. Rick even went the extra mile to be present at closing to meet us in person, it was a pleasure to have him With use every...
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Reply from Rick Oaks
July 6th, 2026 07:46 PM
Thank you, sir!
It was a pleasure working with and meeting you both at closing! We hope you love your new home and we're always a call away should you need anything!
Promptness, completion with a short closing date and excellent communication with my clients and with me.
Reply from Rick Oaks
July 6th, 2026 03:13 PM
Kathy, Thank you for the kind words! It is always a pleasure working with you. We appreciate your business and can't wait to do it again!
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About
Thank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resources below. I look forward to working with you!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Banking
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
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Positions
- Highlands Residential Mortgage Ltd. - Senior Loan OriginatorMay 1st, 2013 - Current
Memberships
- CMA Certified Mortgage Advisor
Addresses and Serving Areas
Primary Serving Area
Year Started
1997
Time Zone
Central Standard Time (CST)
Licenses
- NMLS # 172353,TX: 172353
Achievements
- 25+ Years in the industry
Disclaimer
