Rick Oaks
Sr. Loan Officer | NMLS# 172353|TX: 172353
Thank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resou... Show More
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Reviews from Web
The communication and willingness to answer any questions that we had.
Reply from Rick Oaks
September 28th, 2026 03:28 PM
I appreciate your feedback, Ruben. It's important to me that communication is clear and all your questions are addressed throughout the process. I'm glad to know you felt supported with Highlands Residential Mortgage, Ltd.
Communication and answering his phone.
Reply from Rick Oaks
September 26th, 2026 04:12 PM
I'm pleased to know that you found my communication and responsiveness helpful, Marygold. At Highlands Residential Mortgage, Ltd., I always aim to be available and provide clear communication to support my clients' needs.Thanks for referring...
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Rick is the best! I was extremely scared to get another opinion because the other 2 companies I went through the person was not friendly or the other person would get aggravated when i adked any questions . I have necer gone through this process...
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Reply from Rick Oaks
September 25th, 2026 03:19 PM
I'm so glad I could help make the process easier for you, Samantha. At Highlands Residential Mortgage, Ltd., we aim to provide a supportive and patient experience, especially for those going through it for the first time. Thank you for your...
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I loved my experience with Rick! He was kind and straight forward . I was extremely stressed & wanted to give up several times but Rick & Andy did not allow me to quit they always found a solution. Rick was always encouraging and honest . I...
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Reply from Rick Oaks
September 3rd, 2026 04:06 PM
I'm thankful for your kind words, Eric. It's nice to hear that my support, along with Andy's, made a positive impact during such a stressful time. I'm glad we could help you find solutions and keep things moving forward. Your appreciation means...
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I highly recommend Rick! He was actually a second opinion lender we reached out to, and after speaking with him and feeling confident in his knowledge and the outcome he presented, we decided to move forward with him, and I’m so glad we did!...
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Reply from Rick Oaks
September 3rd, 2026 04:05 PM
Thank you so much for your thoughtful review, Ida. I'm pleased to hear that my approach made a positive impact and that you felt well-supported throughout the process. Building trust is essential, especially in real estate, and I'm grateful...
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Great communication and everything was completed in a timely manner to make our closing date .
Reply from Rick Oaks
August 31st, 2026 02:15 PM
I'm pleased to hear that the communication met your expectations, Donna, and that everything was completed on time for your closing date. Thank you for sharing your positive experience!
Great communication. The team kept things moving to ensure my timeline was met.
Reply from Rick Oaks
August 31st, 2026 02:14 PM
I'm pleased to hear that the communication and teamwork met your expectations, Gregory. Ensuring your timeline is met is always a priority for me. Thank you for sharing your experience!
Rick made our home buying process super easy and as stressless as possible. He will always be my go-to with home loans.
Reply from Rick Oaks
August 27th, 2026 04:04 PM
Thank you so much, Jerri! It is always a pleasure to work with a professional like you! Enjoy your beautiful new home and I'm always just a call away when you need me!
From the very first introductory phone call with Rick, I felt like I was in good hands. He was professional, courteous, confident in his and his team abilities, and always willing to talk through any questions or concerns. He promised that...
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Reply from Rick Oaks
August 12th, 2026 04:14 PM
I'm pleased to know you felt well-supported from our first call, Natalie. It's important to me that you had a stress-free home buying experience, and I'm grateful for your trust. Thank you for your kind words about my team and me at Highlands...
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For me this is a very intimidating experience that I knew nothing about but everything was explained well in detail and it seemed like they really wanted what was best for me. Would definitely recommend anytime
Reply from Rick Oaks
July 13th, 2026 02:52 PM
I'm pleased to know that you felt supported and informed throughout the process, Matthew. It's important to me that every step is clear and focused on your best interests. Thank you for recommending my services, and if you need anything in...
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About
Thank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resources below. I look forward to working with you!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Banking
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
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Positions
- Highlands Residential Mortgage Ltd. - Senior Loan OriginatorMay 1st, 2013 - Current
Memberships
- CMA Certified Mortgage Advisor
Addresses and Serving Areas
Primary Serving Area
Year Started
1997
Time Zone
Central Standard Time (CST)
Licenses
- NMLS # 172353,TX: 172353
Achievements
- 25+ Years in the industry
Disclaimer
