

Rick Oaks
Sr. Loan Officer | NMLS# 172353|TX: 172353

Thank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resou... Show More
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From the very first introductory phone call with Rick, I felt like I was in good hands. He was professional, courteous, confident in his and his team abilities, and always willing to talk through any questions or concerns. He promised that...
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Reply from Rick Oaks
August 12th, 2026 04:14 PM
I'm pleased to know you felt well-supported from our first call, Natalie. It's important to me that you had a stress-free home buying experience, and I'm grateful for your trust. Thank you for your kind words about my team and me at Highlands...
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For me this is a very intimidating experience that I knew nothing about but everything was explained well in detail and it seemed like they really wanted what was best for me. Would definitely recommend anytime
Reply from Rick Oaks
July 13th, 2026 02:52 PM
I'm pleased to know that you felt supported and informed throughout the process, Matthew. It's important to me that every step is clear and focused on your best interests. Thank you for recommending my services, and if you need anything in...
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Rick was always just a phone call or email away. He was always available and answered us anytime wr we called. He also called to check in with us which was nice. He truly cared about us during the process and went out of his way to stay involved....
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Reply from Rick Oaks
July 9th, 2026 04:58 PM
Thank you Jami! It was our pleasure to assist with your purchase, and we hope you love your new home and commute! ;) I'm always here if and when you need me and I'll let you know the next time I'm out in east Texas!
Rick and his team were always one step ahead of the loan process. Communication process by phone or email was outstanding. Rick even went the extra mile to be present at closing to meet us in person, it was a pleasure to have him With use every...
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Reply from Rick Oaks
July 6th, 2026 07:46 PM
Thank you, sir!
It was a pleasure working with and meeting you both at closing! We hope you love your new home and we're always a call away should you need anything!
Promptness, completion with a short closing date and excellent communication with my clients and with me.
Reply from Rick Oaks
July 6th, 2026 03:13 PM
Kathy, Thank you for the kind words! It is always a pleasure working with you. We appreciate your business and can't wait to do it again!
Rick is extremely knowledgable and eager to share to help accompish the best outcome ive worked with him multiple times and the experience always keeps me coming back
Reply from Rick Oaks
June 2nd, 2026 02:27 PM
Thank you, my friend! Hard to believe we worked together the first time 23 years ago. We hope you love your beautiful new home! Please keep in touch!
Rick walked us through every step of the process. He answered all of our unending questions and broke things down for us until we understood what was happening. Rick really made us feel like family. We trust him wholeheartedly with our home...
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Reply from Rick Oaks
May 4th, 2026 07:16 PM
I appreciate your trust and kind words, Alexandria. I'm pleased to hear that you felt supported and understood throughout the home buying process. Making you feel like family is important to me, and I'm glad I could help answer all your questions....
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I had an outstanding experience working with Rick Oaks throughout the home buying process. As a first-time homebuyer, I had a lot of questions, and he was consistently patient, knowledgeable, and responsive every step of the way. No matter...
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Reply from Rick Oaks
April 26th, 2026 10:55 PM
Thank you so much for your kind words, Christopher. I'm pleased to hear that I could make your first home buying experience smooth and manageable. It was important to me that you felt informed and confident throughout the process. If you ever...
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Rick is alway on top of things and quick to reply.
Reply from Rick Oaks
April 4th, 2026 05:49 PM
I appreciate your feedback, Brian. It's important to me to stay responsive and ensure everything is handled promptly. If there's ever anything further you need assistance with, please feel free to reach out.
We had a great experience working with our Rick and hiis team He went above and beyond to find a unique mortgage product that fit our specific situation, which made a huge difference for us. Throughout the entire process, he was consistently...
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Reply from Rick Oaks
April 2nd, 2026 03:05 PM
I'm very appreciative of your thoughtful feedback, Stephen. Your experience and satisfaction are important to me, and I'm glad that you felt supported throughout the process. Taking the time to find a mortgage solution that fits your needs...
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About
Thank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resources below. I look forward to working with you!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Banking
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
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Positions
- Highlands Residential Mortgage Ltd. - Senior Loan OriginatorMay 1st, 2013 - Current
Memberships
- CMA Certified Mortgage Advisor
Addresses and Serving Areas
Primary Serving Area
Year Started
1997
Time Zone
Central Standard Time (CST)
Licenses
- NMLS # 172353,TX: 172353
Achievements
- 25+ Years in the industry
Disclaimer
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