

Plano West, Allen, TX
A Higher Standard of Lending
Allen, TX

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM(Open now)
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Luke and Cyndi were attentive, patient, quick to respond and extremely knowledgeable. They made our entire experience as first-time homebuyers a breeze. Their thorough approach and expertise helped guide us through our many questions and concerns....
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Reply from Luke Hamlett
February 12th, 2026 04:38 PM
It's great to know that your first homebuying experience was smooth and stress-free, Sharon. I'm glad that both Cyndi and I could be there to answer your questions and address your concerns with promptness and knowledge. If there's anything...
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Rick has always done us right! We have closed on numerous loans with him and will choose his services again in the future!
Reply from Rick Oaks
February 10th, 2026 06:16 PM
I'm grateful for your continued trust, Kent. It's always a pleasure working with you on your loans, and I'm glad to know you plan to return in the future. If there's anything else you need, don't hesitate to reach out.
Rick has superior communication and made sure every part of the process was clear. He knows what he is doing, and that Made getting to the closing table a breeze!
Reply from Rick Oaks
February 6th, 2026 08:35 PM
It's fantastic to hear that you found my communication effective and the process smooth, Danielle. My goal is always to make every step clear and efficient. Should you have any further questions or need assistance down the line, don't hesitate...
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From beginning to close, Luke helped make the process as stress free as possible and helped walk me through the whole process. Great communication
Reply from Luke Hamlett
February 9th, 2026 09:45 PM
I'm pleased to hear that the process felt stress-free for you, Christopher. Ensuring clear communication and guiding you from start to finish is something I strive for. If there's anything else you need or any questions down the line, just...
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Tracy was always very resposive to emails and very informative. Our goal of buying our dream home was accomplished, and we couldn't have done it without her expertise.
Reply from Tracy Chairez
February 9th, 2026 06:04 PM
Penny, I’m glad to hear that you felt well-supported throughout your home-buying journey. Ensuring a smooth and informed process is always my aim. If you ever have any further questions or need assistance, feel free to reach out anytime.
The process was professional and speedy.
Reply from Tracy Chairez
February 9th, 2026 08:46 PM
I'm pleased to hear that you found the process both professional and efficient, Lisa. Providing a streamlined experience is always my goal. If you have any questions or need further assistance in the future, please feel free to reach out.
Amazing experience and service
Reply from Lauren Stamper | The Tish Ashley Te...
February 5th, 2026 07:42 PM
Christopher, I'm pleased to hear that you had a positive experience with the services provided. It's important to me that each client feels supported and well taken care of. If you have any further needs or questions, feel free to reach out...
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We got funding, communication with the other title company and closed on time.
Reply from Tracy Chairez
January 30th, 2026 09:02 PM
Joe, I'm pleased to know everything went as planned, from funding to timely closing. It’s important to me that the process is clear and efficient. If you have any additional questions or need further assistance, feel free to reach out.
Lauren was (is) an excellent comminucator. she was very calm , professional and patient throughout the whole process. she made the process of buying a house very pleasent. we are grateful for her and her team.
Reply from Lauren Stamper | The Tish Ashley Te...
January 30th, 2026 05:51 PM
Yadira, I'm glad to know that my communication and approach made your home-buying experience positive. Patience and professionalism are key elements I prioritize in guiding clients through complex processes. Your acknowledgment of these efforts...
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Working with Rob was a pleasure! Great communication, great attention to detail, great client service! He made sure my clients understood everything and felt comfortable throughout the process, and worked diligently to make sure they got the...
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Reply from Owner
April 3rd, 2026 12:16 PM
Thanks for the awesome review...our clients’ happiness means everything!
371–380 of 8082
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
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