Plano West, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM(Open now)
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
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Awesome and painless
Reply from Rob Rothrock
February 27th, 2026 02:02 PM
I'm glad to know that your experience was smooth and straightforward, Karla. If there's anything else I can do for you, please let me know.
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April is always on top of the loan process from start to finish. She goes above and beyond for her clients, and that is why she is one of my "go-to lenders" for my buyers. I love her ability to think outside the box. Selecting the loan that...
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Reply from April Myrick
February 27th, 2026 02:18 PM
It's great to know that my approach to the loan process has made a positive impact, Carrie. I enjoy collaborating with clients to find solutions that truly fit their needs, and it's wonderful to hear that my efforts are valued in your decisions....
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Very helpful
Reply from Owner
August 7th, 2026 11:20 PM
Thank you for your kind words, Anastasia. I'm pleased to hear you found my assistance helpful. If there's anything else you need, feel free to reach out.
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It was a smooth process and helped me find extra supplemental programs and was able to bring my closing cost, interest rate , and monthly payments dowm making it affordable.
Reply from Luke Hamlett
February 26th, 2026 05:02 PM
I'm glad to hear that the process was smooth and that we could help find programs to make your home more affordable, Anastasia. Reducing costs and ensuring everything is manageable for you is a key priority. If you have any questions or need...
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April and Andy absolutely crushed it with communication, explaining every step of the process and made the entire process seamlessly come together.Will happ endorse Highlands within my circle of first responders and veterans. Thank you so much...
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Reply from April Myrick
February 25th, 2026 05:11 PM
I'm pleased to hear that you found the communication throughout the process so effective, Joseph. Andy and I worked hard to ensure everything was clear and seamless for you. Your willingness to endorse Highlands within your community means...
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client complemented the both of us working together as a team, giving clarity, communication and authenticity throughout the entire process not only did we show the client that we were working together beautifully, but the client was reassured,...
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Reply from The Tish Ashley Team
February 25th, 2026 07:58 PM
I truly appreciate your feedback, Kim. It's gratifying to hear that our teamwork and communication provided the clarity and assurance you needed throughout the process. Helping you feel comfortable on both the financial and real estate fronts...
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Was able to get in everything done in time and efficiently
Reply from Kristen Walther
February 24th, 2026 05:05 PM
Ivonne, I'm so glad that we were able to accommodate you with such a short closing time. I really appreciate your business and hope that we can work together again.
Enjoy your new home in Dallas.
When dealing with older clients your staff should be trained to communicate with respect and be helpful with the process. Lauren was always helpful but Emily needs to learn not everything is done one way. She had our insurance company, myself...
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Reply from Lauren Stamper | The Tish Ashley Te...
February 23rd, 2026 04:34 PM
Dana, I appreciate you taking the time to share your thoughts. It's important for me to hear about your experience and I'm sorry to learn that the communication with our team was not as smooth as it should have been. While I'm glad I was able...
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Tracy and her team was outstanding! We had a great experienc!
Reply from Tracy Chairez
February 23rd, 2026 02:29 PM
I'm glad to hear that you had a great experience with my team and me, Debra. It's important to me that everything goes smoothly for you. If you have any questions or need anything in the future, please don’t hesitate to get in touch.
As a older adul, we prefer phone conversations not emails on everything. Sometimes we didn’t understand what was wanted and other times we uploaded to portal to find out out in another email that was not what they wanted at all. Yes, it was...
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Reply from Lauren Stamper | The Tish Ashley Te...
February 23rd, 2026 09:53 PM
Danny, I understand that the process wasn't as smooth as it should have been, especially in terms of communication preferences and clarity. I apologize for any frustration caused by miscommunications or actions taken without your full involvement....
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351–360 of 8082
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
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