Plano West, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM(Open now)
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
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Rob was great!!
Reply from Rob Rothrock
March 9th, 2026 07:51 PM
It's great to hear that you had a positive experience, Kyle. If there's anything specific you'd like to discuss or further assistance you might need, I'm here to help. Thank you for your kind words!
Kristen is always our go to for all my clients as well as our personal purchases! She is always straight forward with me and tha is so refreshing!
Reply from Kristen Walther-Merkins
March 6th, 2026 08:49 PM
It's great to hear that you have found my approach both straightforward and refreshing, Sophia. Your trust in me for your clients and personal purchases means a lot. Should you have any more needs or questions in the future, I'm just a call...
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Quick and smooth
Reply from Tracy Chairez
March 5th, 2026 01:44 PM
I appreciate your positive feedback, Jamye. I'm glad to hear that everything went quickly and smoothly for you. If there's anything else you need, feel free to contact me.
Great communicatio, walked us through the process from beginning to end.
Reply from Kristen Walther-Merkins
March 5th, 2026 01:43 PM
Thank you for sharing your experience, Ricky. I’m glad to hear that the communication and guidance throughout the process met your expectations. If you need any further assistance or have questions in the future, I'm here to help.
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Sam helped my clients accomplish exactly what they were looking to do in a home purchase and at the speed they were hoping for.
Reply from Sam Brock
March 4th, 2026 05:09 PM
I'm happy to know that your clients achieved their home purchase goals in the timeframe they desired, Daniel. Assisting them in meeting their needs swiftly is important to me. If there’s anything else I can do to support you or your clients...
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Luke was an absolute pleasure to work with. His communication was clear and consistent throughout the entire process, and his professionalism truly stood out. He went above and beyond to make sure my client was taken care of every step of the...
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Reply from Luke Hamlett
March 4th, 2026 04:52 PM
It's encouraging to hear that my communication and professionalism made a positive impact, Keagan. I strive to provide thorough support, and I'm glad your client felt well cared for throughout the process. I look forward to any future opportunities...
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Communication with Rob was excellent throughout the process, and he was always quick to respond to any questions I had! He made the process extremely smooth, and I will definitely recommend him for any mortgage needs!
Reply from Rob Rothrock
March 3rd, 2026 04:26 PM
I'm pleased to hear that the communication met your needs, Christine, and that the process went smoothly. Your recommendation is invaluable, and I'm grateful for your trust. If there's anything else you need or if there's any way I can assist...
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Everyone was so nice and professional, and very quick to respond to questions. They explained each step in the process along the way, and made sure we were kept informed about what was happening. I also really appreciated having access to all...
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Reply from Tracy Chairez
March 3rd, 2026 05:51 PM
I'm delighted to hear that the team was responsive and ensured you were well-informed throughout the process, Deborah. Having easy access to documents via the app is certainly convenient. If there's anything else you need or have further questions,...
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Kelsey was awesome!! Incredibly smooth process and loved seeing her at the closing table :)
Reply from Kelsey Acosta
March 2nd, 2026 02:30 PM
I'm pleased to hear that the process went smoothly for you, Adam. It was a pleasure to be there at the closing table and ensure everything was in order. If you have any future questions or need assistance, feel free to reach out.
Ease and personal touch
Reply from Lauren Stamper | The Tish Ashley Te...
March 2nd, 2026 05:37 PM
Your feedback is valued, Joshua. I'm pleased to hear that the process felt easy and personalized for you. If there's anything more I can assist you with, feel free to reach out.
341–350 of 8082
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
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