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Kellie Buchanan - VP, Branch Manager/Sr Loan Officer | NMLS# 744052 |TX: 744052 in Allen, TX

Kellie Buchanan

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VP, Branch Manager/Sr Loan Officer | NMLS# 744052 ...

4.98
(377)
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Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture...... Show More
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Overall Ratings
4.98
(377)
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  • 4.16
    Encompass
    B
    Barbra E L
    Midland, TX
    Posted on April 25th, 2026 02:13 PM
    Personalized care!
    Reply from Kellie Buchanan
    April 28th, 2026 02:13 PM
    Barbra, thank you for highlighting the personalized care you experienced. It's important to me that each client feels valued and attended to throughout the process. If there's anything more I can assist you with, please feel free to reach out....
    read more
  • 5.0
    Encompass
    M
    Michael W L
    Midland, TX
    Posted on April 25th, 2026 11:50 AM
    Kellie had great experience and patience to share in the challenging market of the moment. Awesome to work with!
    Reply from Kellie Buchanan
    April 28th, 2026 06:47 PM
    Michael, I appreciate your kind words about my experience and patience in today's challenging market. I'm happy to hear that you found working with me to be a positive experience. If you ever need further assistance, feel free to reach out.
  • 4.83
    Encompass
    C
    Claire H
    Midland, TX
    Posted on April 23rd, 2026 12:29 PM
    I was the buyers' agent. Kellie was their chosen lender, and she was extremely communicative and efficient.
    Reply from Kellie Buchanan
    April 27th, 2026 12:44 PM
    Claire, I'm pleased to hear that you found my communication and efficiency helpful as the buyers' agent. Working collaboratively is key, and I'm grateful for your feedback. If there's anything more I can do to support your future transactions,...
    read more
  • 5.0
    Encompass
    P
    Paul M C
    Angel Fire, NM
    Posted on April 4th, 2026 02:26 PM
    Kellie is so knowledable and certainley knows her business. She makes things very simple and made sure I ubderstood everything. Her patience with me was so respectful. Very professional and probably the best I have ever worked with .
    Reply from Kellie Buchanan
    April 7th, 2026 02:26 PM
    Paul, I'm glad to hear that you found my approach clear and straightforward. Making sure you felt confident and informed was my top priority. Your words about professionalism mean a lot to me. If you need any assistance in the future, I'm here...
    read more
  • 5.0
    Encompass
    M
    Melisha S
    Angel Fire, NM
    Posted on April 3rd, 2026 03:46 PM
    Kellie is always on top of it. I never have to worry about anything. She's a great communicator and very knowledgeable.
    Reply from Kellie Buchanan
    April 6th, 2026 03:47 PM
    Melisha, I appreciate your kind words and am glad to know you felt confident in the process. Keeping clear communication and ensuring you're comfortable every step of the way is very important to me. If there's ever anything more I can do for...
    read more
  • 5.0
    Encompass
    B
    Barry D L
    Angel Fire, NM
    Posted on April 2nd, 2026 01:15 PM
    kelly Buchanan
    Reply from Kellie Buchanan
    April 6th, 2026 01:28 PM
    Thank you for your positive rating. If you have any additional feedback or if there's anything you'd like to discuss, please feel free to reach out.
  • 5.0
    Encompass
    J
    John H A
    Angel Fire, NM
    Posted on December 23rd, 2025 05:04 PM
    Kellie is ALWAYS top notch and she really cares. That's obvious. She is thorough and upfront in her descriptions. A pure JOY.
    Reply from Kellie Buchanan
    December 26th, 2025 05:05 PM
    John, I'm grateful for your thoughtful review. It's important to me that my clients feel both informed and cared for throughout the process. Your comments about being thorough and upfront really resonate with the approach I aim for each time....
    read more
  • 5.0
    Encompass
    L
    Lisa S
    Angel Fire, NM
    Posted on December 16th, 2025 05:56 PM
    Kellie is a detailed and knowledgeable lender. I would never hesitate to recommend her. She is the most communicative and always makes sure you understand the task at hand. Five Star!
    Reply from Kellie Buchanan
    December 19th, 2025 05:57 PM
    Lisa, it's wonderful to hear your thoughts on the experience. I’m glad that my approach to clarity and communication made a positive impact for you. Your recommendation is appreciated, and I'm always here to assist with any future needs or...
    read more
  • 5.0
    Encompass
    D
    Dennis J N
    Placitas, NM
    Posted on October 27th, 2025 02:35 PM
    Kellie communicated very well with me through the entire loanprocess. She was very polite and responded immediately to my questions. Kellie simplified the loan tasks for me to perform with the online upload of documents. The Highlands website...
    read more
    Reply from Kellie Buchanan
    October 28th, 2025 08:53 PM
    Dennis, Thank you for the kind review. We enjoyed working with you. We would love to work with your friends and family. All referrals are appreciated. Thanks again!
  • 5.0
    Encompass
    D
    Denni K S
    Frisco, TX
    Posted on September 30th, 2025 08:10 PM
    Kellie has options for so many different loan products and can guide you through the best choices for your needs and budget. She is personable, professional, and has great communication skills. As a real rstate estate Broker, I've closed used...
    read more
    Reply from Kellie Buchanan
    October 3rd, 2025 08:10 PM
    Denni, your feedback truly means a lot to me. I'm pleased to hear that I've consistently met your expectations and helped guide you and your clients through the lending process effectively. Your trust as a real estate broker in choosing me...
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  • 10 of 377
    About
    Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    Mortgage Lending
    FHA Loans
    VA Loans
    Government Loans
    Purchase Loans
    Refinance Loans
    First Time Homebuyer Loans
    Conventional Loans
    View All
    202
    /850
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    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS # 744052
    Disclaimer

    Equal Housing Opportunity

    An Equal Housing Lender | Highlands Residential Mortgage, Ltd is located at 950 W. Bethany Drive, Suite 800 - Allen, TX 75013. | NMLS Identifier # 134871 www.nmlsconsumeraccess.org | A Texas Limited Liability Company registered under The Texas Department of Savings and Mortgage Lending Division of Licensing | Operating with the following licenses: AL Consumer Credit License #21266; AR Combination Mortgage Banker-Broker-Servicer License #109369; Arizona Mortgage Banker License #BK-1011006; CA-Licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act, Finance Lender Licensee #4131240; CO Colorado Mortgage Company Registration #134871. Regulated by the Division of Real Estate.; DC Mortgage Lender License #MLB134871; FL Mortgage Lender License #MLD968; GA Mortgage Lender License/Registration #37908; IA Mortgage Banker License #2018-0120; IL Illinois Residential Mortgage Licensee NMLS ID MB.6761013R (www.nmlsconsumeraccess.org). License by the Illinois Division of Banking, 320 West Washington St., Springfield, IL 62786, (217) 782-3000.; IN-DFI Mortgage Lending License #30529; KS Mortgage Company License #MC.0025127; KY Mortgage Company License #MC390233; LA Residential Mortgage Lending License; MD Mortgage Lender License #06-20712; MI Licensed by the Mississippi Department of Banking and Consumer Finance #134871 / Minn. Stat. Ann. § 58A.20; MO Company License #16-2132; NC Mortgage Lender License #L-157614; NE Mortgage Banker License #NE134871; NJ-Licensed mortgage banker n.s.--N.J. Department of Banking #134871; NM Mortgage Loan Company License; OH General Loan Law Certificate of Registration #GL.502014.000; OH Residential Mortgage Lending Act Certificate of Registration #MBMB.850279.000; OK Mortgage Broker License #MB002229; OK Mortgage Lender License #ML010007; Oregon Mortgage Lender License ML-5891; SC-BFI Mortgage Lender / Servicer License #MLS – 134871; TN Mortgage License #115557; TX-Texas – SML Mortgage Banker Registration #134871 https://www.sml.texas.gov/ConsumerInformation/tdsml_consumer_complaints.html; VA- Virginia Broker License #MC-5729. Virginia Lender License NMLS ID MC-5729 (www.nmlsconsumeraccess.org) NMLS ID #40889VA; Pennsylvania Lender License #75616; WA Consumer Loan Company License #CL-134871. This is not an offer for extension of credit or a commitment to lend.