Northpointe Bank , Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
Sat
closed
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Reviews from Web
It was another great experience work with Jim. At the closing settion it was addittional requirment documents that seller attorney nor I dodn't aware or funds not transfered to closing office on time. That was not good experience at all. But...
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Reply from Jim Koops
October 7th, 2025 01:11 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
Was quick and easy
Reply from Jim Koops
October 7th, 2025 01:00 AM
Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
Overall very smooth experience. Appreciated Jason's expertise and advice!
Reply from Jason Smith
October 6th, 2025 02:31 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
Small mistakes can lead to problems for the customer. That also lead to more cost as delays cost money.
Reply from Ryan Bird
October 6th, 2025 01:45 PM
Daniel, I appreciate your feedback on your recent experience. While I'm pleased with your overall satisfaction, I understand that even small errors can impact the process and costs. I'll take your comments into account to help prevent such...
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good mortgage rate, always good and knowlegable response, efficient loan provessing
Reply from Ian McLellan
October 6th, 2025 01:34 AM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
Everything went smoothly
Reply from Jason Smith
October 5th, 2025 12:46 PM
Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
Ryan was great
Reply from Ryan Bird
October 4th, 2025 08:48 PM
I really appreciate the feedback and am looking forward to working with you again.
This is our 2nd time using Northpointe for our loan needs. It is always a seamless experience with no stress and everything is completed in a timely manner. I hope to use them again in the future for refinancing needs!
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Reply from Ian McLellan
October 4th, 2025 03:46 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
Ian was the reason
Reply from Ian McLellan
October 3rd, 2025 01:03 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
The first loan was a dissater basically due to inaccurate communicaiton and untimely or no communication on how to proceed. Documents submitted were also lost. Information already provided was asked for multiple times. There were delays caused...
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Reply from Matt Howard - Northpointe Bank
September 26th, 2025 02:43 PM
Thank you for sharing your feedback with us, it truly helps us improve. I'm genuinely sorry to hear that we didn’t fully meet your expectations with the solutions we provided. Thank you for the opportunity to assist with your home lending needs....
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891–900 of 3078
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender