

Northpointe Bank , Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 6:30 PM(Open now)
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Informative, timely and went the extra mile
Jim was great to work with!
Jim was exceptional from start to finish
Reply from Jim Koops
November 3rd, 2026 02:23 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
I have enjoyed working with Tim in the past and had another great experience. Would recommend him to anyone
Reply from Timothy Tusing
November 2nd, 2026 11:09 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
Great experience, quick turnaroud
Reply from Matt Howard
November 2nd, 2026 09:26 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
Had great interest rates, and accessible loan officer, and senior loan officers, that were able to answer every question.
Reply from Brett Foster - Northpointe Bank
October 26th, 2026 01:05 PM
I'm pleased to hear that you found our interest rates favorable. Brian, It was great working with you through Northpointe Bank.
Had a good experience with Northpointe. I would go through them and Jason again
Reply from Jason Smith
November 2nd, 2026 05:31 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
The whole process went smoothly and great experience with Matt and Natalie.
Reply from Matt Howard
October 28th, 2026 03:38 PM
I really appreciate the feedback and am looking forward to working with you again.
Very responsive and pleasant to work with.
Reply from Timothy Tusing - Northpointe Bank
October 18th, 2026 04:10 PM
Hello Melissa, Thank you very much for the awesome review. I wish you all the best and hope we may work together again. Cheers!
It was a good experience. Best interest rates out there and no BS. Shopping the rates feels surreal but I recommend try two competitors and then call Ryan. He will get you the best rate
Reply from Ryan Bird
October 26th, 2026 05:46 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
1–10 of 3109
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender