Northpointe Bank , Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 6:30 PM
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
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Reviews from Web
Ryan was very patient with us and was good at explaining things.
Jim Koops - Northpointe Bank has received a review with 5 star rating from Shelby B
Really enjoyed working with Jim from the start. First time homebuyer, and he helped me through the process every step of the way. 100/10 would recommend.
Matt Howard was great. My negative feedback was the underwriting department supporting Matt. The amount of documents having to be provided for a $150k 32% LTV loan is absolutely ridiculous. We basically missed the closing date I had communicated...
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Reply from Matt Howard - Northpointe Bank
September 2nd, 2026 06:26 PM
Derek, Great to get the opportunity to work with you and appreciate the feedback. The bank will review and look for where they can improve the process. - Matt Howard Northpointe Bank
Good overall experience with Brett
Great experience all around from beginning to end . I really appreciated how Ian proactively communicated and I alwaysbfelt like he had my best interests at heart. I would highly recommend Ian and Northpointe Bank
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Ian was always responsive, knowledgeable and upfront about the process.
Ian was great and super responsive from day one. It was our first time buying a home and I'm grateful I had someone like Ian to guide us through the mortgage process. Closing went extremely smoothly. Highly recommended.
Ian is very helpful .
Responsiveness, great terms, no surprises
Reply from Ian McLellan
September 2nd, 2026 07:49 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender