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Northpointe Bank  in Grand Rapids, MI

Northpointe Bank , Grand Rapids, MI

Committed to making homeownership easy!

Grand Rapids, MI
Company Logo
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Location & Business Hours
Business Hours
Wed
8 AM to 6:30 PM(Open now)
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
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Overall Ratings
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5 Star
95%
4 Star
3%
3 Star
0%
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Reviews from Web
  • K
    Kelly T
    Syracuse, NY
    Posted on November 1st, 2026 01:18 PM
    Informative, timely and went the extra mile
  • H
    Haley C
    Oakland, CA
    Posted on October 31st, 2026 03:47 PM
    Jim was great to work with!
  • J
    Jesse G
    Oakland, CA
    Posted on October 27th, 2026 02:22 PM
    Jim was exceptional from start to finish
    Reply from Jim Koops
    November 3rd, 2026 02:23 PM
    Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
  • S
    Scott C
    Salem, OR
    Posted on October 26th, 2026 03:54 AM
    I have enjoyed working with Tim in the past and had another great experience. Would recommend him to anyone
    Reply from Timothy Tusing
    November 2nd, 2026 11:09 PM
    Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
  • O
    Osberto C
    Kissimmee, FL
    Posted on October 25th, 2026 12:23 AM
    Great experience, quick turnaroud
    Reply from Matt Howard
    November 2nd, 2026 09:26 PM
    We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
  • B
    Brian G
    Burbank, CA
    Posted on October 24th, 2026 09:53 PM
    Had great interest rates, and accessible loan officer, and senior loan officers, that were able to answer every question.
    Reply from Brett Foster - Northpointe Bank
    October 26th, 2026 01:05 PM
    I'm pleased to hear that you found our interest rates favorable. Brian, It was great working with you through Northpointe Bank.
  • M
    Mikaela G
    Madison, WI
    Posted on October 24th, 2026 12:39 PM
    Had a good experience with Northpointe. I would go through them and Jason again
    Reply from Jason Smith
    November 2nd, 2026 05:31 PM
    Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
  • A
    Ana M
    Kissimmee, FL
    Posted on October 21st, 2026 03:38 PM
    The whole process went smoothly and great experience with Matt and Natalie.
    Reply from Matt Howard
    October 28th, 2026 03:38 PM
    I really appreciate the feedback and am looking forward to working with you again.
  • M
    Melissa P
    West Rutland, VT
    Posted on October 18th, 2026 03:27 PM
    Very responsive and pleasant to work with.
    Reply from Timothy Tusing - Northpointe Bank
    October 18th, 2026 04:10 PM
    Hello Melissa, Thank you very much for the awesome review. I wish you all the best and hope we may work together again. Cheers!
  • F
    Francisco L
    Madera, CA
    Posted on October 18th, 2026 12:21 AM
    It was a good experience. Best interest rates out there and no BS. Shopping the rates feels surreal but I recommend try two competitors and then call Ryan. He will get you the best rate
    Reply from Ryan Bird
    October 26th, 2026 05:46 PM
    I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
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    About
    Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Year Started

    1999

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender