

Northpointe Bank , Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an...... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 6:30 PM
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
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Reviews from Web
Jim was very responsive and helpful throughout his role in the process.
timeline was quick, efficient and thourough.
I had a wonderful experience with Brett Foster and Northpointe Bank. I felt taken care of all the way through and everything was very straightforward and easy to understand, even as a first time home buyer. I was able to close early even!
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Fantastic rates and fantastic team. Lots of help and no surprises.
We had a super tight turnaround time to meet the seller's requests and our loan situation was atypical. Jim quickly gave me the upfront information and then Jim and Kristy did an amazing job following up, getting things approved, and pushed...
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Ryan was great
Reply from Ryan Bird
July 1st, 2026 02:47 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
Ian exceeds suspense times, gets accurate information to you ASAP, and provides competitive rates. He provided an assortment of options and updated me regularly on changes in the market.
It was straightforward, and you exempted the appraisal because it had only been a year since we bought before refinancing. And the signing at home was excellent.
Reply from Brett Foster - Northpointe Bank
June 22nd, 2026 06:35 PM
Dennis, I'm pleased to know that the refinancing process was straightforward for you. I'm glad the appraisal exemption worked well in your situation, and that signing at home was a positive experience. Thank you for choosing Northpointe Bank...
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Great communication
Reply from Brett Foster - Northpointe Bank
June 22nd, 2026 06:37 PM
Evan, I appreciate your kind words about the communication process. It was my pleasure to assist you with your refinance at Northpointe Bank.
this is the third mortgage company I have used in the last year and this was the easiest experience. all of my questions were answered in a reasonable amount of time. There were no repetitive asks for documents. this was the first time that...
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Reply from Ryan Bird
June 25th, 2026 06:15 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender
0 Professionals at Northpointe Bank
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