

Northpointe Bank , Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Tues
8 AM to 6:30 PM
Wed
8 AM to 6:30 PM
Thu
8 AM to 6:30 PM
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Reviews from Web
Every single member of the team is incredibly pleasant and welcoming, always ready to assist with any paperwork. We are eager to engage in further business with Northpoint bank soon. A special shoutout to Jason Smit. Many thanks for the wonderful...
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jason , exsplained from start to the end the process and time line to get the loan done , It Went wel and I would recommend northpointe / Jason smith to anyone doing a refinance or purchase of a property . Pleasure to work with .john Ryan
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We had great communication with Ian, we did feel that Kristy had very poor service and communication and overall made the majority of the process that much more difficult. She would often send only end of the day emails before signing out for...
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2nd refi with Brett. He is always on top of things and makes the process easy.
Reply from Brett Foster - Northpointe Bank
August 10th, 2026 11:45 AM
Arthur, I appreciate your kind words and am grateful for the opportunity to assist you with your second refinance. It's nice to know that the process felt easy and efficient for you. Thank you for trusting me with your refinancing needs.
fast and easy just like I've come to expect
everything went exactly to plan - exactly
Professional and got it all done.
Reply from Brett Foster
August 10th, 2026 11:45 AM
Terrell, I appreciate your kind words and am pleased to know that everything was handled professionally. Thank you for choosing me to assist with your purchase at Northpointe Bank.
No complaints, simple experience
Ryan and the team made it easy to get do umets and needed information across for a fast start to close process.
Reply from Ryan Bird
August 12th, 2026 08:42 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
The process was quick and smooth. Thanks Jason
Reply from Jason Smith
August 12th, 2026 07:44 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender