Northpointe Bank , Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 6:30 PM
Sat
closed
Sun
closed
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Reviews from Web
I have known Jason Smith for over 20 years and this is my 5th time working with him to either purchase a home or refinance a home. He is excellent and so was everyone else from Northpointe that was involved.
Reply from Jason Smith
October 10th, 2025 02:17 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
Ian was very easy to work with and incredibly responsive to my questions.
Reply from Ian McLellan
October 10th, 2025 05:11 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
Ian was responsive and helpful throughout the process. I enjoyed working with him and would(/will) recommend him to friends and family. Even when there was a clerical error by the closing dept and the title company, he worked hard to make it...
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Reply from Ian McLellan
October 8th, 2025 08:18 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
Simple and easy
Reply from Jim Koops
October 8th, 2025 02:27 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
We had a great experience working with Ian.
Reply from Ian McLellan
October 8th, 2025 02:16 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
Thank you very much,
Reply from Ian McLellan
October 8th, 2025 01:21 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
Jason was great, always had good answers for my many questions and was eager to help me where he could
Reply from Jason Smith
October 8th, 2025 12:49 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
Matt was helpful and professional. He replied to messages fairly quickly, and usually addressed most of my questions/concerns. We were able to get a very competitive rate, and I really appreciated that there was no pushiness or harassing from...
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Reply from Matt Howard - Northpointe Bank
October 7th, 2025 09:10 PM
Congrats on the new home and thank you for being incredibly detailed. Your assistance allowed us to go from application to the closing table in 9 business days. - Matt Howard Northpointe Bank
Jason Smith made this process so easy for us. Very responsive- even when he was on vacation!!! Total superstar. Thanks Jason!
Reply from Jason Smith
October 8th, 2025 12:40 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
Brett is a good communicator and he was able to answer my questions in a timely fashion. He made me feel comfortable throughout this process.
Reply from Brett Foster - Northpointe Bank
September 30th, 2025 01:36 PM
I appreciate your feedback. Knowing that my communication and timely responses helped you feel comfortable during your refinance process means a lot. Thank you for trusting Northpointe Bank.
881–890 of 3078
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender