

Northpointe Bank , Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
Sat
closed
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Reviews from Web
Jim Koops was awesome. I asked for a quick quote with no credit check just to gauge the market rate to see where it was. Jim sent me a quote just 5 minutes after I asked. It was an offer I cannot refuse so I locked it in the next day and go...
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Reply from Jim Koops
October 14th, 2025 02:39 PM
Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
Fast, efficient, diligent service.
Reply from Jim Koops
October 14th, 2025 01:08 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
Ian was extremely patient and promptly responded to every request I had. Would highly recommend working with Ian for all your mortgage needs. Ian didn't rush me with our refinance and worked with me until the rates came down to what I was comfortable...
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Keeping the process easy, quick and efficient
Reply from Brett Foster - Northpointe Bank
October 6th, 2025 05:57 PM
I appreciate your feedback on the refinancing process, Hosein. I'm pleased to know that you found it easy, quick, and efficient. It's always my goal to make this experience as seamless as possible for you. Thank you for working with me at Northpointe...
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Tim was awesome. I will be working with him again real soon
Reply from Timothy Tusing
October 13th, 2025 04:51 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
Easy and uncomplicated
Reply from Jim Koops
October 13th, 2025 02:35 PM
I really appreciate the feedback and am looking forward to working with you again.
Quick, easy, and communicated effectively!
Reply from Ian McLellan
October 13th, 2025 01:22 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
Seamless from start to finish. Thank you!
Reply from Timothy Tusing
October 13th, 2025 06:08 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
Brett is amazingly responsive and knowledgeable! Got a great interest rate, quick closing, no issues, just a smooth process!
Reply from Brett Foster - Northpointe Bank
October 6th, 2025 03:32 PM
It's great to know that you had a smooth and efficient experience with your purchase, Eric. I'm pleased to have been able to offer a great interest rate and guide you through a quick closing process without any issues. Your feedback on my responsiveness...
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Ian was super easy to work with and made the refinance process very smooth.
Reply from Ian McLellan
October 11th, 2025 07:08 PM
Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
871–880 of 3078
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender