Northpointe Bank , Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM(Open now)
Sat
closed
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Reviews from Web
Great job!
Reply from Timothy Tusing
December 30th, 2025 03:25 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
Very transparent about the entite process with competitive interest rate and smooth process
Reply from Ryan Bird
December 30th, 2025 05:17 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
Great experience and good interest
Reply from Ian McLellan
December 30th, 2025 01:16 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
It was a smooth and easy process. Ryan was upfront and transparent about the process, as I was working with anotherl lender and they tried to scare me off. Ryan was transparent and walked me through the process and it was a reason I choose...
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Reply from Ryan Bird
December 29th, 2025 08:13 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
Ian was very helpful and made the process smooth overall.
Reply from Ian McLellan
December 29th, 2025 03:00 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
Ian and Northpointe Bank were great to work with from the initial inquiry to closing for our mortgage refinance. Response time was very quick, and the whole process was smooth and low stress. We always knew exactly where we were in the process...
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Overall a great and relatively straight forward experienc!
Reply from Matt Howard
December 29th, 2025 10:12 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
Jim Koops was great throughout the entire process. Very responsive and answered all of my questions. Never felt like I was being sold to or misdirected in any way. Got a good interest rate and surprisingly pleased with the process. Went very...
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Reply from Jim Koops
December 28th, 2025 03:49 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
Great rate
Reply from Jason Smith - Northpointe Bank
December 22nd, 2025 08:02 PM
I'm pleased to hear that you were satisfied with the rate, Amos. Ensuring competitive rates is a key part of what I strive to offer. If you have any more questions or need further assistance, feel free to reach out. Thank you for choosing Northpointe...
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Jason was very helpful throughout the entire process. Very straightforward and honest. Northpointe's team was able to review and process the loan in a less than 2 weeks.
Reply from Jason Smith - Northpointe Bank
December 22nd, 2025 08:02 PM
Patrick, I appreciate you taking the time to share your experience. It's great to hear that you found the process straightforward and efficient. I strive to provide clear and honest communication, and I'm glad it had a positive impact. I'm...
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender