Northpointe Bank , Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM(Open now)
Sat
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
great as always!
Reply from Jim Koops
January 1st, 2026 05:52 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
Seamless experience. Thanks!
Reply from Ian McLellan
January 1st, 2026 01:38 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
I was repeatedly contacted by the closing company and realtor because they hadn't heard from Jim. As we approached the closing date, this became more frequent because they were not going to be able to prepare their documents on time without...
read more
Reply from Jim Koops - Northpointe Bank
December 30th, 2025 03:12 PM
I appreciate you sharing your feedback with us, it truly helps us improve. I'm genuinely sorry to hear that we didn’t fully meet your expectations with the solutions we provided. Thank you for the opportunity to assist with your home lending...
read more
good guy straight forward no games!
Reply from Ryan Bird
December 31st, 2025 04:21 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
Smooth process and when we had questions they were answered quickly.
Reply from Timothy Tusing
December 31st, 2025 04:01 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
Jason was great
Reply from Jason Smith
December 31st, 2025 03:31 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
He was prompt, knowledable, and kind.
Reply from Matt Howard
December 31st, 2025 10:09 PM
Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
Ian and Northpointe Bank were great to work with! Smooth and straightforward process from beginning to end
Reply from Ian McLellan
December 31st, 2025 09:57 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
We had a great experience working with you throughout our loan process. You were very professional, responsive, and always took the time to explain everything clearly. The process was smooth and stress-free, and we truly appreciate your support...
read more
Reply from Ian McLellan
December 30th, 2025 08:02 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
everything went well
Reply from Jim Koops
December 30th, 2025 07:49 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
601–610 of 3077
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender