Northpointe Bank , Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM(Open now)
Sat
closed
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Reviews from Web
Smooth and easy process, all things considered.
Reply from Jason Smith - Northpointe Bank
December 22nd, 2025 08:03 PM
It's good to hear that the refinance process was smooth and easy for you, Andrea. I strive to make these experiences as straightforward as possible. If there’s anything else I can assist you with or if you have more feedback, feel free to get...
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Tim was always very communicative and assisted me greatly!
Reply from Timothy Tusing
December 26th, 2025 02:05 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
competitive rates, professional staff clear process
Reply from Timothy Tusing
December 26th, 2025 01:37 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
Ryan did a great job with my loan and did not try to rip me off he offered the best rate and lowest fees
Reply from Ryan Bird
December 25th, 2025 07:31 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
Ian was very helpful and responsive to my questions.
Reply from Ian McLellan
December 25th, 2025 06:29 PM
Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
The documentation required was reasonable and I was kept informed of progress at each stage of the underwriting process.
Reply from Timothy Tusing
December 25th, 2025 03:57 PM
I really appreciate the feedback and am looking forward to working with you again.
Interest rate was good, and Jim was great. Good experience
Reply from Jim Koops
December 25th, 2025 06:54 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
Ian quickly provided a number of loan term and interest options that I initially had requested and then kept the process more quickly and efficiently through to closing.
Reply from Ian McLellan
December 25th, 2025 08:04 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
Down-to-earth clear service.
Reply from Ian McLellan
December 23rd, 2025 04:57 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
Great rate, low fees, and smooth closing.
Reply from Ian McLellan
December 23rd, 2025 02:52 PM
I really appreciate the feedback and am looking forward to working with you again.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender