Northpointe Bank , Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM(Open now)
Sat
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Good experience
Reply from Ryan Bird
January 7th, 2026 04:27 PM
Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
Ian was great - Everything with our refinance went smoothly and he had the best interest rate of all the lenders I shopped. Would definitely use him again.
Ryan is fantastic—knowledgeable, responsive, and made our loan process easy and smooth from start to finish.
Reply from Ryan Bird
January 5th, 2026 03:41 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
Great experience
Reply from Ian McLellan
January 4th, 2026 09:56 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
I had a great experience working with Jim. He was very professional and efficient.
Reply from Jim Koops
January 4th, 2026 05:23 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
No complaints! Smooth process!
Reply from Jason Smith
January 5th, 2026 06:20 PM
I really appreciate the feedback and am looking forward to working with you again.
Brett was incredbly transparent, honest, and responsive 10/10
Reply from Brett Foster - Northpointe Bank
December 27th, 2025 02:33 PM
I appreciate your kind words, Wyatt. I'm glad you found my approach transparent and honest. Ensuring clear communication and being responsive to any queries is important to me. Thank you for trusting Northpointe Bank with your refinancing needs....
read more
officer explained me all my questions in detail.
Reply from Jim Koops
January 3rd, 2026 09:43 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
Northpointe continued to work with me to get the best opporuntity for my family. Could not reccomend their enough for their efforts.
Reply from Alan Lacey
January 2nd, 2026 02:05 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
The experience was excellent, it moved quick,
Reply from Jim Koops
January 1st, 2026 09:22 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
591–600 of 3077
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender