

Northpointe Bank , Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM(Open now)
Sat
closed
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Reviews from Web
Grew loan Great loan officer
Reply from Ian McLellan
January 12th, 2026 04:22 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
ease of communication and prompt responses
Reply from Jason Smith
January 12th, 2026 11:06 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
Tim is honest, concise, and organized. A potentially complicated and stressful process is made exceedingly simple. I have used him before and will continue to, while also referring friends and family.
Reply from Timothy Tusing
January 9th, 2026 03:12 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
Tim was excellent to work with!
Reply from Timothy Tusing
January 9th, 2026 02:42 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
Ryan made our refinancing process smooth and stress-free. His communication was clear and consistent, and he ensured everything closed on time. We couldn’t have asked for a better experience.
Reply from Ryan Bird
January 8th, 2026 08:50 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
Nice and promot explanation
Reply from Ian McLellan
January 8th, 2026 08:44 PM
I really appreciate the feedback and am looking forward to working with you again.
Matt was communicative, professional, and a pleasure to work with. The process was very easy!
Reply from Matt Howard
January 7th, 2026 08:17 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
Jason Smith - Northpointe Bank has received a review with 5 star rating from Vishwas
Very responsive.
Timely reaponse made all the difference.
Reply from Jason Smith
January 7th, 2026 08:13 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
581–590 of 3077
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender